First visit went smoothly. Nice viewing room, comfortable and clean. When we left, their computer was broken so we couldn't get our cd. They agreed to mail it. It never came. Called and then after a few weeks of waiting finally picked up. Guess the cd had come back to them or was lost??? Our gender scan cd had the wrong music on it. Not a huge deal but... they got the gender wrong too. Lol was right before Christmas which sucked as people bought us stuff and had to return. This was supposed to be a gift for Thanksgiving dinner night for the whole family to watch which was completely ruined. They were nice once I was actually able to talk to someone. They didn't call back the first time and didn't respond to the email I sent. We agreed to come back in for a rescan. Rescan went well. Had a 30 minute wait even though we had an appointment but at that point half my family was there and wasn't going to leave. We scheduled the second scan that was promised for the screw up. Showed up.... and office was closed... apparently they forgot? didn't care? Our appt was for feb 21st at 10:30... knocked no one there. It was 10:20 when we arrived. We waited for a few minutes thinking maybe they made a mistake and then left. Sign on the door said closed until Feb 22nd.... NO one answered their phones. Called both locations and even send an e-mail. No one ever seems to answer their phones. Especially cool because my husband and I had to take the morning off from work to be there. I get one even two minor mistakes but seriously wth? This business is really horribly run. Left yet another message asking to just get my money back. Paid cash so things aren't looking good. Just got a call form them asking why I wasn't there for my appointment... what? I told them we were there and they weren't. Girl said... oh oops I put the wrong date on the door. Come back now... 30 minutes after scheduled appt. My party has all parted ways and are headed back to work so that would be a no... This places sucks. They have completely ruined every attempt to make this a nice treat for our family. Told her I just wanted my money back and she point-blank said NO. They don't give refunds. Warn everyone that this place is a sham. Young inexperienced girls doing gender checks and terrible scheduling and management. Don't bother with this business they have no regard for their customers. If anyone from this business bothers to read this review (which I doubt.) You can issue me a check... hopefully it won't get lost in the mail too.
This ultrasound studio is amazing and I wou;d reccommend it to anyone that is expecting. Wether it is your first child or your fourth, Miracle In Progress provides a unique and unforgettable experience and allows you to see your little one in a new and fascinating way. I have been to this studio several times and am always impressed by how professional the staff is and how great the quality of the pictures are. For anyone that is looking for an early gender check (they can do it at 14 weeks!!) or 3D/4D and HD pictures, this is definitely the place to go!