Went yesterday. They are gone.
They are permanently closed!
NEVER AGAIN! As a local, I have tried, repeatedly to love this store, and the staff and owner make it impossible. BEAUTIFUL yarns, though, in agreement with some of the other reviewers, the prices are a bit higher. YARN SNOBS to the max - I was told that I would find NOTHING but high end yarns here (meaning no acrylic - SHUDDER!).The last time I was physically in the store, an out-of-towner (buying an ungodly amount of merchandise, mind you) questioned where the other yarn store in town (WOOLY WONDERS) was - she was told that there WERE no other yarn/knitting stores in town. When she questioned further, because she had BEEN there on a prior trip, it was revealed that Gail's did not consider them a competitor, because "they CROCHET"...this was from Gail's mouth, direct (shudder, once again!). Yes, I met the woman in the parking lot and had her follow me to the other store, after I set my intended purchase back.Today, an online search for yarn led me to Gail's, as it was the only local retailer. I just placed a call to the store, where the employee couldn't have answered me more hurried (annoyed, really) or ruder, in an attempt to not have to deal with me on the phone, and get off as quick as she could. I understand the mechanics of dealing with customers calling into a shop, but this is a 20 mile trip across town for me, so I just wanted to make sure they carried it before I drove there on $4.00/gallon gasoline). They do not carry what I needed.My money will be better spent elsewhere in Vegas - there are two additional yarn/knitting stores in town - WOOLY WONDERS, and SIN CITY KNIT SHOP - both cater not only to knitters, but crocheters as well (OH, the HORRORS!!!!). Skip this one - pleasant staff is worth so much more to me!