We made prepaid online reservations, received two email confirmations and arrived 20 minutes prior to our scheduled escape room to find the facility locked and dark. We contacted the phone number where we left a voicemail stating that we'd arrived and that no one was present and then also emailed the company with our issue and requested a full refund of our game and transportation to and from the location.We have participated in 115 escape rooms and have never had a situation like this happen before. The lack of customer service and timely response is unacceptable. There are many escape rooms available in Las Vegas and we would highly suggest NOT coming to this one.
Serving the Las Vegas Area.
From Business: Magicians and Magic shows have long been a favorite entertainment option for kids' birthday parties, corporate events and special occasions. Local Magicians of Ph…
What a great face painter! My son's birthday party was Pirate themed, and not only did she do great pirate makeup, but princesses too. Ann was very professional, arrived early, set up and worked nonstop till the kids were all happy. Everyone commented on how much fun the party was because of Fancy Faces! I will definitely use them again!
Reliable. Great prices. Professional. I will definitely use Fancy Faces Face painting again! I hired Ann for my daughters birthday. Everything went well. All the kids were happy. We had some guests arrive late and she even stayed longer and did not charge extra.