Not a single staff member has yet to smile or acknowledge us when we arrive. When asked a question, the are curt, bordering on ride. No customer service skills at all.
1900 N Nellis BlvdLas Vegas, NV 89115
From Business: The Las Vegas Pain Institute and Medical Center is the largest and most comprehensive pain treatment practice group in Nevada. It is the premier, one-stop destina…
1050 E Flamingo Rd Suite N-237Las Vegas, NV 89119
From Business: Aveanna Healthcare brings together two of the largest providers of pediatric care in the nation – Epic Health Services and PSA Healthcare. As Aveanna, we have joi…
Don is the epitomy of what a "caregiver" should be. On my first visit he actually examined me! A complete exam! He made eye contact, he spoke to me not at me. He gave me a chance to ask questions, he explained everything he was going to do and why. And he did something that really surprised me...he actually shows concern and compassion. And his staff professional courteous helpful and they actually remember your name. I don't think I ever waited more than 5 minutes with or without an appointment. Definitely everything a caregiver should be.
I started here in September 2015 after receiving neck, back and arm injuries from a rear-end collision. After I made the initial appointment I could never get ahold of anyone via phone -- ever -- and they never returned my calls.At my first PT visit I was given several exercises to do while someone stayed with me to make sure I did the correct amount of reps and maintained correct form. The following six weeks I did the same exercises except NO ONE stayed with me to make sure my form was correct or to ensure I was doing the correct number of reps. The lady next to me even complained, "How am I supposed to remember all this stuff?!?" You're NOT ... they are supposed to guide you. They had me using resistance bands, and I knew my form was off. I frequently called the guy over to ask for help in correcting my posture. Eventually I stopped asking for help, they just do not care. They point to which piece of equipment you are to start on, then they go to a computer in the center of the room and rarely ever look back up. I often wondered if I should even be doing the resistance bands since I had a back injury and the bands clearly made it worse.Upon arrival, they would ask how I was feeling that day. I was often near tears from the Level 9-10 pain, and once I actually did cry, but on my Patient Reports they listed "is feeling better today." What?!? I never ever ever felt better -- although sometimes when they asked how I was doing I simply replied "ok" because I knew they didn't want to hear I still had the same ailments that I started with.Now here is the kicker ... on my last visit I faxed a copy of my new MRI Report over to Chris for review, prior to my appointment. When I arrived I confirmed he had received and reviewed the report along with my cover page indicating that due to the severity of my injuries this visit would be my last. Since my neck and head were hurting, he took me over to a table where I though he was going to do a pressure point massage, as he had done once before. Instead, he proceeded to CRACK my neck!!! The MRI report clearly indicated severe cervical spine injury (among other things) and he still cracked my neck ... I couldn't believe it!!! Had he told me his intentions I would never have let him touch me.A second MRI confirmed that no additional damage had been done by Chris, but I wound up having emergency surgery as my cervical injuries had already caused permanent nerve damage and were very likely to cause paralasys if I waited too long. I still cannot believe Chris cracked my neck after reading the initial MRI Report.On top of it all, the place is quite dingey and the PT "tools" are extremely basic. When I needed a second round of PT after my cervical spine surgery I absolutely went somewhere else. You should, too.
The difference between Dynamic Spine and Sport Therapy and other therapists is the personal care I receive at each session. The therapists have a specific program for me that continues with each visit. I am guided through each therapeutic exercise that is updated as needed. There is no wasted time; every minute of every visit is utilized effectively to maximize my therapy experience. I am now off all drugs for pain. Upon my second visit to my physician following back surgery, I was given specific instructions, “ Go to Dynamic Spine and Sport. You will be satisfied and yes, I am very satisfied.
I was involved in an auto accident 1/25/2016 and had severe back and hip injuries. My doctor recommended Dynamic spine & sport. After 8 weeks of physical therapy I am almost fully recovered. The staff there are the very best and I highly recommend them. The staff are very professional and at the same very caring to your needs.
After 2 back surgeries and a 5 year daily routine of morphine and lortab, I wanted to be drug free and was referred to Dynamic Spine and Sport by my pain management specialist. Thanks to Joe and his staff, I was both drug free and pain free within 2 months. The staff was friendly and attentive. The presence of a TV was a great diversion during the 10 minute bicycle warm up. The service was personal and each visit included not only exercises but a time with the physical therapist for a treatment. Because of their superior service, I have returned, driving 17 miles each way, for 2 knee surgeries and a broken arm and have referred both family and friends who have been equally satisfied.
These guys are awesome!!!! Very professional, fun and caring. I've been to many different clinics in town and this is by far THE BEST!!!! Very hands on style approach. Highly recommended. Thanks Joel and Danny!!!!
Office is clean.. Therapist are nice and great. However the front office girls are so rude & lazy. I have notice some of them on there cell phones. In one occasion a patient was asking for something and the receptionist told him she was busy ordering a shirt on line.I just couldn't believe what she said. The patient had no choice but to ask the other receptionist for help. She was very nice. Good thing I am not a patient, I was just waiting for my friend.
Dynamic Spine and Sport Rehab provides a more hands on approach to therapy. Joe Indrieri strives to provide quality service to his patients. I have been to plenty of other therapist who will work on you for 10 minutes and have you out the door and with dynamic spine and sport that's not the case. Joe really knows his stuff and knows how to run a business. I do not know what the previously lady that commented on here was talking about with Joe being a &quot;chiropractor&quot;, he is physical therapist; there is a difference. It also sounds like that person can't really be helped if shes been to multiple therapist and doctors... Thanks again for the outstanding service!
I have been going to Joe Indrieri for about 6 years. I was referred to him by my pain management doctor. I am so lucky that I went to him!! I was in pain for quite a few years and was being treated at another physical therapy center. I was not getting any better and still had trouble walking. As soon as I started working with Joe I starting feeling better. I had a young son to take care of and I couldn't imagine not getting better. He is very professional and amazing at what he does. The staff is very nice and helpful. I have referred family to him as well. I only go for maintenance now and am very pleased to say I am healed. :)