I have a home warranty & EMERALD POOLS were assigned, I called them first to get an ETA , Donna in the office was very helpful. The technician KEITH was on time he installed a new filter pump & he got me back in business. EMERALD POOLS has great customer service & did a great job. I highly recommend them & will use them for future work����������������
5325 Polaris Ave Ste 300Las Vegas, NV 89118
From Business: Sunrooms ~ Patio Enclosures ~ Patio Covers ~ Pergolas ~ Lattice patio covers ~ Vergola automated patio cover ~ Window Awnings ~ Siding ~ Replacement Windows ~ Car…
Made an appointment with them to come out to check my pool thru my home warranty. they never showed and never answered the phone canceled my home warranty from home warranty of america what a rip off
Greencare’s team was great with the pool build. On time. On budget. I do want to say for a period of around 5 years or so, many other companies had left us with bad experiences and we had been burned by contractors so we are for sure a bit too cautious with them in general. Greencare did our pool about 2 years ago and I just seen them on here so I wanted to leave a review for them. We were very happy and also referred them to our neighbor who also went with Greencare. With us Greencare was patient and even when we changed our tile they were ok with it sorry guys, in hindsight I see they stayed on task and in the end they were a pleasure to work with. I have recommended them on multiple occasions.
TERRIBLE COMPANY, DISHONEST & UNPROFESSIONAL: They have complaints on the Better Business Bureau BBB. I have a Lifetime Warranty on the Structure of my pool, that Desert Springs Pools will not honor. I've paid a structural engineer to confirm my claimI've spent $3,500 on a Structural Engineer, Pool- builder advise and a Botness report, to prove my claim to Desert Springs Pools that the structure of my Pool & Spa, are cracked and failing, due to Structural DEFECT, and not anything else such as tree roots,, as the company claimed. I spent another $1000 to dig a 3' trench around my pool and photograph that there are NO tree roots present. After sending in my claim to Desert Springs, they still denied my claim, and said if I wanted resolve and compensation, I'd have to sue them for it. That will cost me almost $50K to do so.
As others have stated, they no showed to one appointment then showed up instead of at 9 am at 4 pm. They do not return phone calls or messages left. Would never recommend this company.
We had Laguna Pool put in our pool and spa this summer. We were very pleased with their work, everything went smooth and stress free. Great company to work with.
thanks laguna for the installation of my beautiful backyard. can't wait to use the outdoor kitchen and spa.WE LOVE IT!!!!!!!!KAY
GREAT COMPANY!!!!PROFESSIONAL STAFF.WOULD HIGHLY RECOMMEND. THEM FOR YOUR NEW SWIMMING POOL CONSTRUCTION!!!!
Unbelievably hard to work with. Would not even make an appointment until I reviewed a document. On the day of the appointment (after I specially stayed home for it), call to confirm appointment. He told me his time was extremely valuable (like mine is not) and cancelled the appointment
We contracted with Rainbow Pool Construction on 06/15/14 with a stated completion date of 09/23/14 written in their contract. There was a two week delay for caliche dig with no other supplier or weather delays and our pool is still unfinished as of 12/16/14. The builder has been paid all monies and has abandoned the job failing to complete the pool and they will not provide any project updates for completion. We are in the process of taking them to the State contractors board for breach of contract and to seek information on possible reimbursement through the recovery fund to have another pool builder complete their abandoned project. We DO NOT recommend this builder based on false statements, failed contract commitments and theft of monies. Ed C