Doctor is very nice, but office lady (Jennie?) is very mean with bad attitude and she is probably over proud of her job? Because of this lady, I stopped visiting this office since two years ago. Sorry for the doctor to have this one to work there.
From Business: Optic Gallery has been serving the Las Vegas valley for over 15 years. We are committed to providing the highest quality products and customer service as we make …
I bought my progressive lens glasses at this Walmart Vision Center last year and was very satisfied with them until my new puppy chewed them and damaged the frames and lens. When I went in to see if I could get my glasses repaired, I was told that they could not be repaired. However, Ryan Rehm, the Optician, said that he would replace my glasses free of charge and I picked them up yesterday. I was so grateful because I am a senior citizen on a fixed income and Ryan saved the day for me. Thank you so much. Walmart is lucky to have such a kind and caring person working for them, and you will have a customer in me for life!
Dr. Scott Kawakami was very rude and seems to hate his job. When asked a question or asked to explain something, answers in a rude condescending manner. A real turnoff. When he entered the room, I said Hello its a pleasure to meet you I was referred to this office by _____When I asked if he knew to whom I was referring to he actually said and I quote " I see over 30 patients a day, so no, I dont know who your talking about. I was so shocked at his nasty disposition and his condescending answers. Major disappointment as a "professional" and a human being.
I would recommend this facility to everyone. It was the best experience. Thank you all for your kindness.
Great looking and professional staff. Everybody seemed just as excited, and enthusized as I was for my cabability to be able to see. The girls were very helpful and all had great communication skills. The doctor talked me through the whole process on prosedure day very effectively, and was knowledgeable in his practice. It seemed like he really loved his job! Nothing would have been worse than going to an eye surgeon that really wanted to be a a florist or a Psychiatrist. I’m thankful for “Steady Hands” Rothmen, and his ability to allow me the Privilege, and gift of perfect vision. Thanks to Dr. Rothman I will be able to continue my career as a professional boxer and shoot for the stars. Only difference now is I will be able to see them!
The entire team at Lasik of Nevada was very warm, friendly and professional. Dr. Rothman was happy to answer questions and alleviate any fears or concerns and his witty sense of humor put everyone at ease. I highly recommend this facility and procedure to anyone considering lasik eye surgery.
WARNING ‼️������������ IF YOU DO NOT HAVE PRIVATE INSURANCE THEY WILL MAKE YOU FEEL AS LOW AS THEY CAN. BY TELLING YOU, WELL IF YOU HAD BETTER INSURANCE, THIS WOULD BE COVERED, I COULD OFFER YOU THIS BUT WE DONT TRUST YOUR INSURANCE, YOUR INSURANCE DONT USUALLY COVER THIS; SO BECAUSE OF THIS, IM NOT GOING TO GIVE YOU THE EXAM YOU CAME HERE FOR UNTIL WE KNOW HOW MUCH YOUR INSURANCE IS GOING TO PAY UP. ���������������� You accepted my insurance when I called and asked over the phone, but now that I'm here you act as if I shouldn't even had bothered to come to your practice with my insurance. YOU CANT JUST BELITTLE SOMEONE BECAUSE THEY CANT AFFORD TO SPEND HUNDREDS MONTHLY ON PRIVATE INSURANCE. We are still human and have feelings too. And freedom of speech. I might not make as much as you do, but I will make sure those that do make the same amount as I do know the way they are going to be treated when they come to your office.
My experience with this place deserve 0 stars out of 5. First the staff, belittle my insurance because its government and not private. Then because of this I was treated like I wasn't even worth being seen as a patient. I've never gone to an optometrist that left me so upset. If you think your talents are above government insurance DONT ACCEPT THE CONTRACT but because you NEED the extra income you TAKE IT ON. You have no right to make anyone feel like their only as good as their insurance. Especially when you couldn't CUT IT AS A REAL DOCTOR. As much as you don't want to take on the low income clients, that's as much as I don't want to go to the lowest paid Doctor that couldn't even make it through RESIDENCY. The "doctor" if he can even be called that, said straight Timmy face I WOULDNT EVEN NORMALLY DO THIS EXAM WITH THE INSURANCE YOU HAVE... wait? What? Didn't you accept my insurance at the front counter? So now my insurance isn't good enough because you aren't getting paid the big bucks for doing bare minimum work. You look into eyes for a living, NOT INTO BRAINS, bodies or souls. As beneath you you feel my insurance is, that the same way I feel about optometrist who couldn't become REAL DOCTORS.
very unhappy poor customer servicesstaffs are liar!If you need copy of your prescriptions (with authorization form , of course)good luck!Please don't come here
Very nice staff, always keep a smile and great service. Good selection of frames for adults as well as for kids.