No Expertise. Not Professional. Terriable Facility！ Terriable service. Rude to customers. Avoid this.
3365 E Flamingo Rd Ste 2Las Vegas, NV 89121
From Business: Many aging men with low testosterone report improved energy levels, sex drive, and mood after testosterone treatment. If testosterone is low, why not replace it? …
I paid for labs at this clinic. Never got the results, and they avoid my phone calls.I paid $140 to get some labs done, and was told to contact back in 5 business days for results. I contacted the Clinic and James Egidio,the managing director, told me they hadn't come in yet and to call back tomorrow. I called back the next day and no one answered the phones until late afternoon. James again told me to call the next day (Friday) to get my results. I called every 30 mins-1 hour on that Friday during business hours and no one answered the phones. So I had to wait until Monday. On Monday I called and was told by James that he didn't know how to interpret my results but I am "healthy". I wasn't going to accept that as an answered obviously because, firstly James is not a doctor and secondly my results are in number form. He offered me no solution and rushed me off the phone. I have my fiancé call and ask why they aren't answering my calls and if he could get my results from their clinic on my behalf, they declined and told him that I need to call yet again to speak to the doctor directly. I called as instructed and no one answered. I had my husband call to see if they were avoiding my call and they answered straight away for him. James again told him that I need to call them later. I called over the next few hours with no answer. James was obviously not willing to take my call but was happy to take my money. When my fiance arrived the clinic was closed, the same day that James told us to call later to speak to the doctor because they were busy. This leads me to believe my labs were never sent off and that this clinic is a scam. I called for over a week with no luck in getting my lab results that I paid for. I am disappointedIf I could give zero stars I would. Their manager James, the rude one everyone talks about in the other reviews, is the most unpleasant staff I have ever dealt with. STAY AWAY FROM THIS PLACE!
I have been going to this clinic for many years. I find Dr. T to be very knowledgeable, and caring. The sotto pelle (bio-identical hormones) have helped me so much. The office staff is great. The office is very clean. There is very rarely a wait to see the DR. The only draw back is that sometimes it takes a while to get an appointment, but it is so worth the wait.
avoid this place. They don't treat all customers the same. I want everyone there to take diversity training and some mock scenarios. Never Go here..The bag fee sucks. Nobody else does it.
wonderful education and super friendly, knowledgable staff. i saved a bunch not having to buy a bunch of vitamins i didn't need and was able to get some advise and purchase essential oils from them.
Do not go to this fake clinic. Its obvious after my experience and talking to others that have been here that this place is a joke. James, the jerk who answered the phone, is the rudest person I've ever tried to talk to. He finally just hung up. Great customer service, I don't think so.
If I were to describe the Clinic in one word it would be outstanding! The staff is knowledgeable and friendly and, more importantly, the product is fire! I won't shop anywhere else.
was here once and felt like I was in good hands. Will come back again in the future when i am in the area.
i was honestly suprised how nice & underanding the people here were.
You all were so helpful and kind to me. Thanks