First of all Mannington laminate floors are advertised by the sales folks here as scratch resistant. The sales guys get a key & scratch it and nothing happens to it. We get it installed & my plastic floor attachment for my vacuum scratches the floor. I was confused because they scratched it with a key & it was fine and my plastic attachment scratches it so we open a case & the Shaw rep and BBF tells me this is not supposed to happen. We hear back and we are responsible for damage. This was less than 30 days of getting it installed. During that time I vacuumed my Shaw Polished Image carpet that I also bought from them and my Dyson is apparently too strong & I can't use it on this carpet so I Shaw and ask them about a vacuum on the list called Panasonic CG945. I couldn't find one so I called them to ask if it was ok to use the CL945 and the lady at Shaw says I can use it. The vacuum arrived today & it's doing the same thing. SEE SCREENSHOT FOR REST OF REVIEW
They have the most interesting choices for flooring in Las Vegas. We ordered black tile for our downstairs and it was installed perfectly, check them out.
Great selection in a gorgeous showroom. Too bad the "sales team" were too busy watching tv to help me and my wife. They would rather gossip and hang out than help me make a purchase. I would give a negative rating if it were possible.
We were to replace our 1650 sf of old carpet with tile. I looked all around Las Vegas and had many choices. Kept coming back to LV Flooring and ultimately bought from them after cancelling an order with another store. Their prices for both material and installation were the lowest we found anywhere. Khan was prompt and accommodating and came right out to measure. He actually came up with about 70 sf less than I had previously measured with another store, saving me hundreds of dollars. We selected a super discounted porcelain tile that we liked and Khan’s team got right to work. They were efficient and accommodating, making any changes we asked for without question. They also included carpet removal and furniture moving within their very affordable $2/sf install price. Khan came out personally twice to check on quality and the second time was at my request to check the grout for consistency. He made sure the installer fixed all areas of my concern before accepting my final payment and calling the job complete. These guys are all about customer satisfaction. Highly recommended!
My husband and I went back to Nulook Floors to get more flooring for our foyer in our home. We got some great looking tile flooring at a reasonable price. The customer service was fantastic, and they really took their time to show us EVERYTHING they had in stock. We love our new floors and think you will love the huge selection at this place as well!
The cabinets look great. I am very happy with the final results. If I ever need cabinets again, I will get them from this guys. Great Job!!!!
Online store is a fraud. They sell merchandise that they don't even stock and then try to keep your money. Beware!!!
Great Experience. Took my granite installation contractor with me and he was very impressed with the quality and mostly the prices. Would recommend to anyone!!
Extremely unorganized and unprofessional, all of them are stupid idiots! They have totally no idea what they're doing over there.I went there last week because my friend bought a kitchen from them last year so I want to see what they got. I didn't feel welcome at all when i walked into their shop,no one try to help and they were talking in chinese and too busy with laughing at each other.I asked a lady some questions about cabinets and granite, I guess she's the owner by the way she talks to people but she barely understood what i was talking about and she doesn't know how to speak english at all.She was so rude to me plus she has extremely horrible bad breath which made me sick...She walked away without giving me an answer and the other guy came and charged me$85 for measurement and told me he can take care everything.(P.S. Their website said "FREE MEASUREMENT)When he came to my house, he has no idea what he was doing, he made couple phone calls and started talking is chinese, that made me and husband felt so uncomfortable, he told us the total is $9000 for my kitchen without measure anything.(Guess he doesn't know how to measure a kitchen)Two days later, no one touch base with me still so I called them but they keep ignoring my phone calls!!!!!! When I went down to the shop they told me they don't know how to design my kitchen so they will give me some store credit!!!!I told them I don't need anything from them and that's not my fault because they can't even give me an estimate for my kitchen after I paid $85!!!Finally I realized I was wasting my time by dealing with those idiots so I turned around and left.I'm so glad I didn't buy anything from them. I found out they are unlicensed(but they told me they are)and my friend told me those cabinets are made in china and they all cracked after 2months, she also told me she needs to find another company to redo her kitchen because she can't stand those crappy cabinets anymore and unfortunately after she got a quote from a american company,she found out she paid cabinets now too much for those trash.This place is such a mess, I have no ideas why they're still in business. Don't waste your time and money there and deal with those idiots, they don't even speak english.
I was out shopping for a beautiful medallion for my entrance way, and I found these guys and I fell in love with their designs and their staff. Everyone was so pleasant that it was remarkable. For my next tile job I am definetely coming here and only here from now on.