Patient passed during transport, no contact from company. After patient was delivered (deceased) to facility the drivers and CNA left without consult and when the family called were told that it would take 11 hours to get a report from the driver.
They have a great team always reliable, honest, compassionate, kind, courteous.... They are professional and knowledgeable. I totally recommend them!!!
I couldn't imagine using any other medical transportation service! The care and quality that the drivers provide is just amazing! They recently help transport a family member over 500 pounds to bypass surgery last minute! The prices are right and the transportation is awesome! Keep up the great work!
driver blocked me in at dr office. while my truck was running. I was trying to get my brittle diabetic, 5 way bypass heart patient home. he had been up with no food since 6am. driver was very rude to my husband. told him just a few minutes. I have just paid a $4000.00 bill for your services on January 24 to take same said husband to desert springs hospital for pneumonia and sepsis. DO NOT APPRECIATE THE RUDE DRIVER ON TRUCK #186. HE PARKED BEHIND MY RUNNING TRUCK SO I COULDN'T GET OUT. WHY BE RUDE TO A MAN WHO TELLS THE DRIVER HE NEEDS OUT TO GO HOME TO EAT OR GO IN TO DIABETIC SHOCK??? OR WORSE
“Both of your employees were very professional in every way. they took very good care of my mom. I even offered a tip and they refused.”