Horrible office staff. Called the office to speak to doctor mike about several bad experiences in their office and they would not let me talk to him or see him. I received a letter in the mail from the office manager saying that they no longer want me as a customer. The owner probably has no idea as to how his office is being run. Will never recommend them. Do not take your animals there.
5590 Spring Mountain RdLas Vegas, NV 89146
6325 Grand Montecito PkwyLas Vegas, NV 89149
From Business: Loving Care For Your Family Pet.Grand Montecito Animal Hospital in Las Vegas, NV, is dedicated to excellence in veterinary care. Our friendly staff provides lovin…
Very horrible experience. I took my doberman female here because she got hit by a car in front of my house. The loud boom was her running on the side and her paw evidently getting hit from the car. She ran down the block and we combed thru the hood to find her. When we did. We made calls to take her in. I took a prior dog here and got taken for 800 for a upset stomach virus that freaked me out. And I said then I wouldn't go back but I have because they are right up the street. Well we bandaged her paw and took her in to this place. We were planning to get x rays and get her bones set with a splinter and her on the road to recovery. But when we came here we got nothing close. We were told her fracture looked worst and she will most like need to have her arm cut off. NOT GOING TO HAPPEN>. I would much rather leave the arm to heal anyway shape or form before I would allow them to cut off her arm! That pissed me off royal right there. Then she comes back in to say we don't know unless we do the X-rays if this is the case. Then don't tell someone that. And then she goes on to say that she wants to send me and my dog to a specialist. For one I thought they did everything like surgery at this location. Now I hear them telling me that the bills is 200 and they wish to cut off her arm.! Then be told we don't handle this but pay us 200 and hit the road. For one I bandaged my dogs arm and made a semi splinter. Then they wrap my dog's arm and use the same splinter I used with was emery board un used of course for sanitation. But if they are charging me for them to bandage my dog. Wouldn't you think they would have their own supplies and not use that same emery board I used?. But they are charging me full price. Why did I even come to this place to hear excuses how they can't fix a damn thing yet want to charge me for top dollar and then send me to a specialist? I did get more service from the girls at the front desk for asking for bowl of water for my dog. ok. I complained about the bill and the doctor. She seemed and looked like a meth user and found out she only worked there for two years but I got the impression they could care less for my dog. Just wanted my money. Said I could pay 4-5 grand if I want to splint her arm. I am no stupid push over and I don't allow people to rip me off. I paid with a credit card and some man named Mike came in the room like whats the problem. I told him your charging for a bandage and won't splint the arm for me which is the reason I came in tonight. Nothing got done. I just ended up with a hefty bill and some antibiotics and pain killers. Two hundred out the window. And a big O in my wallet. This was just horrible service and if you are being charged for a stupid bandage only and getting a bill for a whopping two to just go down the yellow brick road to the next rip off they send you to. I would by pass this place. So unprofessional to tell someone to just chop off thier pets arm without doing a x ray to see what the hell they are talking about first. And then hit you will the devastation news such as that if they don't even know. Then send this fat troll to the room to tell you hey pay up sucker. We don't care if you got a point. Regardless the next thing I am signing is that the doctor is saying I am not following her advice and she is releasing liability on my dog. VERY WELL and seems the only right thing that happened. When tomorrow comes. I will dispute my credit card for some of this frivilous balance. Such as full price for them using my material to bandage my dog's arm and also for misleading me to believe they could handle x rays and doing a splint on my dog. Worthless for the wait and time involved and definitely not satisfied with the price. The worst part was being mislead and told tjhey do everything here and finding out that was not the case and waisting our time. And feeling like we were just another pay check. Very uncaring attitude. And like take this or leave it attitude.
THIS PLACE IS A SCAM & RIPOFF!!!!!!!We came for our cat to get shots and a checkup because his eye was infected so we paid $40 for the visit and $60 for the shots ahead of time at the front before we saw Dr. Fuentes.The young girl with the black hair at the front is rude and scams the customers.She said we'll get the money for the shots back if the doctor decided not to give the shots today because of his infected eye and said he might still give the shots even with the eye infection.Doctor Fuentes said to refund the money back for the shots in the front desk after the exam because he will give him shots next week. We came to pickup the money, the girl said we owe them $23 more dollars after all the money they took because the tiny medication is $72!I didn't agree to pay that much money and the doctor didn't say it would be that much. The girl didn't want to give the money back or tell us how much each medication costed.I'm limited here. Please read full review on Yelp
My dog Daisy loves Dewey -Daisy goes for well-being check-ups to regular vaccinations. The Doctors and Staff (especially Dr. Sara Blakesly) are very friendly and its comforting to know how much they care about our pets. Thank you Dewey for serving our community with such great commitment and pride!!
Angie is great and her store is full of great things food / toys for parrots. Worth the drive from henderson to have her assistance .
I have been taking my pets to Dewey since 2010. We have always received excellent service and they make our dogs feel comfortable. Also, their prices on vaccines are great! Coco, our Lab, loves Dr. Dejesus! Highly recommend.
I have been taking my pups Atlas & Athena to the Silverado Ranch location for daycare for about a year now and I love this place as much as they do. It's fun to see them go through the door and get the wiggles because they're so happy to be there. The staff is great and it is easy to tell that they love my dogs and I can see that my dogs love and trust them. Even my little special needs guy that is afraid of everything acts completely normal when at the DD. I also love that I can get them bathed or fully groomed while they're at daycare. Great Place all around!
Maxi loves this place however she is always getting sick. Ive had to bring her to the vet so many times for diarrhea, coughing and vomiting. The outdoor area is nice but I found a better place down the street. Staff is more friendly there. Hope this place gets cleaner.
Last New Years my grandson got married in Las Vegas...I found Dewey online and because of the reviews, decided to try their boarding services. What a smart move! We are on our way to Las Vegas again and definitely will be boarding our Yorkie. The facility is clean, comfortable and welcoming. The prices are excellent and the staff caring, kind and accomodating. I definitely feel very comfortable leaving our baby with Dewey.
We have been going here for years. Dr. Mychajlonka has been our vet for three dogs and they all love(d) him. When my dog went into an epileptic fit and wouldn’t come out of it Dr. Mych got out of bed at two in the morning and met us at the hospital. He has always showed compassion for our pets and us through difficult times. The staff is very profession and well trained -- the few times we saw a different vet they were just as compassionate. Thanks…