I called and spoke to dance 4 less and had them assure me that if I paid overnight shipping , $51.66, that my item would definitely make it to me overnight. I needed this for my daughter's dance pictures. Needless to say I did not receive this for 2 days. I emailed them and they responded , "YOU can call ups" not very professional!! But, I did...just to have UPS say what I had already been trying to explain to dance for less, if we refund you it will go to dance 4 less,they are the business and they should be the ones corresponding with us not the customer. So, I emailed and told them that and now they will not respond back. If I wanted 2 day shipping I could've paid half the price somewhere else. They were one of the only ones offering 1 day, and had gaurenteed me over the phone that I would receive this. I know they cannot control shipping, but UPS was very helpful and willing to refund if Dance 4 less would just respond and they will not. I have tried several times to email. Not to mention they were rude. I have a dance business, and know a lot of people in the dance world and will be letting everyone know how unprofessional they are. Be aware, if something goes wrong, and they need to refund you in anyway, you might as well forget them answering your calls or emails.
1181 S Buffalo Dr Ste 100Las Vegas, NV 89117
From Business: The Dance Shoppe is Las Vegas' premiere dance supplies store. We carry a full line of dance shoes, dance tights, leotards, and most dance accessories. We also do …
I have had nothing but great service since i started coming to Dance4less. All of the staff is very friendly and very accommodating. I have several shoes from this store and have even ordered on line and never had a problem. As with any shoes i might have to take a half size smaller or larger but they were always able to make an exchange for me without a problem ... its sad that there are so many bad reviews with this company when every time i have came in or called they were more than willing to help or work with me on anything i asked for .... good luck dance 4 less i hope these few people dont change ur way of service because i think u guys are GREAT!!!
Awful customer service, don't return email or calls. Don't waste your money here- you'll regret it. Owner is Edward Stone, but good luck trying to reach him when you have a problem (and you will!) because he's always "unavailable".
I'd give them a zero if possible. Terrible customer service, shipped the wrong product and then wouldn't credit my account when I returned the merchandise. Don't buy anything from these frauds.
This company gave me great customer service! I dont know why there are bad reviews. Ordered my shoes on Friday, rec'd on Monday w/regular ground service.A+++