I'm having a horrible experience in-store now. I signed a contract 2 months ago never heard a word from the owner Lisa or the employee Tiara after trying to get in contact numerous times. Finally after speaking with tiara a week & a half ago being promised a return call, that never happened.. I decided to come in store. The store sign clearly indicates the store opens at 10:00 after waiting almost an hour in the parking lot I see tiara coming out of the local pet store next door with COCO! The owners dog I assume. After letting her know she failed to return my call & I've tried to reach them several times before stopping by.She informed me she didn't have my file only the owner did. I deemed this totally unacceptable & asked for my things. I've been sitting here over an hour now as they have misplaced my belongings.. only to get a phone call from the owner that she's doing me a favor & that I can't be in the store lurking, that they are remodeling and I'm problematic somehow.. because they cannot locate my items they misplaced due to disorganization, not my problem!when I first started consignment, I had to take a picture of my contract they didn't even give me a copy. Lisa let me know she was physically abused which is why she couldn't be present. I appreciated her honesty & thought we could do business.. I was sadly mistaken! This shop is totally unprofessional messy,tacky & unbelievable!!! I've seen multiple customers come in complaining one even said she would file a dispute with her bank if she didn't refund her money..BEWARE!!!! BAD BUSINESS
first Class all the way, Rez and Ms. Cherie are God sends, always Class Act customer service and great deals!
Bad delivery service. Three straight fails. Still waiting on manager to call me when dresser will be delivered. Living out of suitcase an extra week due to their ineptness. Cold and rude once they have your money. Call backs typically met with a brush off. Then I wait another day and call back and repeat.
This store is full of brand name goods. A lot of them are from Europe and hard to find in the U.S. The blond hair lady is so friendly she chats with me and help me to find the size. They also have mens shoes, clothes..etc. Anybody who is looking for really nice stuff with affordable price should check out this place!
I've been coming to this store for the past 4 years and absolutely LOVE, LOVE, LOVE this store. The clothes and jewelry are absolutely beautiful and extremely affordable. A must place to shop in Las Vegas. My favorite store.
Small, but lovely. Clothes clean, ironed and well displayed. Staff were very very friendly and very helpful. Selection was limited, due to small square footage. Designer outfits - reflected in prices that were above thrift store prices. Loved the change room - big mirror, bench seating, lots of room to hang things. Overall a great experience and I will definitely go back again.
Was all excited made appointment with gretchen to meet on a sat as I was looking to sell an old wedding dress and to purchase one drove an hr to meet her at her shop she never showed for the appointment so I called her twice no answer went to another shop and she called and left a message she was sorry bout missing my call no mention of our appointment found another dress somewhere else that was very unprofessional of her and very disappointing
This place is Great! I LOVE IT! When you’re in Vegas your "First Chance" to SAVE MONEY will be at "A Second Chance". We Love it, my wife always wants to get there quick, she's afraid someone will beat her to something by 5 minutes, that's how much she loves it!I save so much money........One of our highlights in Vegas is going to the "Premium Outlet Mall"........However, ever since my wife found "A Second Chance", we always go there first. She buys tons of name brand clothing items & accessories at wonderful prices. Then when we go to the outlet mall everything looks so expensive. I'm not sure why they call it an outlet mall, everything is regular price!
All I can say to really tell the picture of this store is: It should be the number one attraction in all of Las Vegas!!!