They have no respect for time. Being on time just means a longer wait. And if one ask what time is your appt. Even with an appt.card they will call you a liar and say in the computer it is this time. Not organized at all. Very unprofessional. If one just want meds to treat symptoms and no true solution to their condition go here. Proper evaluation not done on new pt. And that Becky at the desk whom speaks so undignified to pt. Cause fear in me with the type of setting she works in and the kind of issues theses pt. Have. She needs proper training for that environment her tone and words or give her meds. If you bored nothing to do want no respect and want to be talk to as if you are a nobody, and want meds you may not need go here.
Don is the epitomy of what a "caregiver" should be. On my first visit he actually examined me! A complete exam! He made eye contact, he spoke to me not at me. He gave me a chance to ask questions, he explained everything he was going to do and why. And he did something that really surprised me...he actually shows concern and compassion. And his staff professional courteous helpful and they actually remember your name. I don't think I ever waited more than 5 minutes with or without an appointment. Definitely everything a caregiver should be.
I started here in September 2015 after receiving neck, back and arm injuries from a rear-end collision. After I made the initial appointment I could never get ahold of anyone via phone -- ever -- and they never returned my calls.At my first PT visit I was given several exercises to do while someone stayed with me to make sure I did the correct amount of reps and maintained correct form. The following six weeks I did the same exercises except NO ONE stayed with me to make sure my form was correct or to ensure I was doing the correct number of reps. The lady next to me even complained, "How am I supposed to remember all this stuff?!?" You're NOT ... they are supposed to guide you. They had me using resistance bands, and I knew my form was off. I frequently called the guy over to ask for help in correcting my posture. Eventually I stopped asking for help, they just do not care. They point to which piece of equipment you are to start on, then they go to a computer in the center of the room and rarely ever look back up. I often wondered if I should even be doing the resistance bands since I had a back injury and the bands clearly made it worse.Upon arrival, they would ask how I was feeling that day. I was often near tears from the Level 9-10 pain, and once I actually did cry, but on my Patient Reports they listed "is feeling better today." What?!? I never ever ever felt better -- although sometimes when they asked how I was doing I simply replied "ok" because I knew they didn't want to hear I still had the same ailments that I started with.Now here is the kicker ... on my last visit I faxed a copy of my new MRI Report over to Chris for review, prior to my appointment. When I arrived I confirmed he had received and reviewed the report along with my cover page indicating that due to the severity of my injuries this visit would be my last. Since my neck and head were hurting, he took me over to a table where I though he was going to do a pressure point massage, as he had done once before. Instead, he proceeded to CRACK my neck!!! The MRI report clearly indicated severe cervical spine injury (among other things) and he still cracked my neck ... I couldn't believe it!!! Had he told me his intentions I would never have let him touch me.A second MRI confirmed that no additional damage had been done by Chris, but I wound up having emergency surgery as my cervical injuries had already caused permanent nerve damage and were very likely to cause paralasys if I waited too long. I still cannot believe Chris cracked my neck after reading the initial MRI Report.On top of it all, the place is quite dingey and the PT "tools" are extremely basic. When I needed a second round of PT after my cervical spine surgery I absolutely went somewhere else. You should, too.
My personal experience has been great from day one. Every thing that a person needs to stay clean and sober and live a clean and sober life is provided for them. I've watched people come in and work an honest program and today not only are they still clean and sober they are successful in life .Some have moved onto become drug and alcohol counslers . Some are very wealthy bussiness owners of todays society. These are just a few examples of what Linden House in Las Vegas has given to each person who works an honest program. I myself just got accepted to Washington State to work towards a masters law degree while at Linden House in Las Vegas . If it wasn't for Linden House in Las Vegas I was headed for self-destruction. I can honestly say that I will always be supportive of Linden House in Las Vegas because they showed me a different way to live my life.
Worst experience of my life working with Ken "Kenny" Hamilton. When he insists on cash, you better turn and run. Promises made by him will not be kept. Don't fall for his BS! He is dishonest and has no qualms about telling you lies while keeping a straight face. He will leave you high and dry. SHADY!!
Dr. Easton and his team are awesome!
BEWARE OF THIS BUSINESS! PLEASE get a contract, create a paper trail, use only checks or a form of payment other than cash, and only meet him at his office, rather than gas station parking lots the owner, Kenneth Hamilton, is more comfortable doing business in. You will likely need all of that when you find out you've been scammed and need to have some legal recourse.
These guys are awesome!!!! Very professional, fun and caring. I've been to many different clinics in town and this is by far THE BEST!!!! Very hands on style approach. Highly recommended. Thanks Joel and Danny!!!!
Office is clean.. Therapist are nice and great. However the front office girls are so rude & lazy. I have notice some of them on there cell phones. In one occasion a patient was asking for something and the receptionist told him she was busy ordering a shirt on line.I just couldn't believe what she said. The patient had no choice but to ask the other receptionist for help. She was very nice. Good thing I am not a patient, I was just waiting for my friend.
The name Healing Waters definitely has brought healing to my insides. Just finding out that I am allergic to gluten has been a difficult transition. I went to the Healing Water Institute to clean my outsides out of all the junk and processed food I digested. They made me feel comfortable and I not embarrassed. Thank you.