My daughter's birthday was coming up and I wanted to get her a reliable (but also Affordable) car as her first car And fortunately enough el charro auto sales had just that. I got a great deal on her car and she was so happy. I got a Nissan Murano for just a little under $6000 and it looks like new.
My service advisor, Dawn Haliburton, was exceedingly professional. She called with updates when she said she would call, she was knowledgeable of se…
Insulting. The Mr slick sales manager will downgrade your trade then comes the deal. 5K down and 450 a month for 72 months on 24K car! I offer 1k down 400 per month he comes back with 430 a month for 84 months that's 7 years! They need to put a 35K sticker on all the 24K cars. Oh yeah you won't qualify for the B.S. price on the website either. I wanted to lease a 124 spider, nope you can't lease those I'm told by Mr slick. Spent two hours there, ruined my afternoon. I wouldn't go back to use the restroom let alone buy a car.
Lots of variety of bikes to choose. I'm planing to buy a new sport bike, my problem is having a bad credit. So I try to let them check if I will be approved. I gave all my info and they said I was approved, but when we discuss my monthly payment. They try to hustle me with different charges. I did my own computation with of them and the result they charging more double the price of the bike. Most dishonest people I've encountered,
Quite the rinky-dink, deceitful little business. After reading a satisfactory Carfax report, Humberto sold me a nice-looking 2006 Nissan Altima. It had been regularly maintained, so how could there possibly be anything wrong with it? Well, a little over two weeks after I purchased it, the AC started blasting out either lukewarm or flat-out hot air when on the coldest setting. Shortly after, the "Service Engine Soon" light came on. Not sure what kind of place sells a car without giving it a proper tune-up first, but I took it to AutoZone for a diagnostic test, and got a P0420. This is probably the most vague diagnosis a vehicle can get, but it's probably the catalytic converter. Let's just hope this is only thing wrong, shall we? And, wait for it, wait for it...As it turns out, it needs a new exhaust manifold, front struts, and radiator hoses as well as a timing belt - all adding up to about $2,200 in repairs. Essentially, the $400 I saved when they knocked it off the price will have to go a mechanic (plus an additional $1,800) to fix the issues. Good lookin' out, guys! "As-Is" vehicle sales are a gamble the buyer usually doesn't win. However, the fact that the issues were never disclosed at the time of purchase nor did I receive a copy of the engine report mandated BY LAW after 75,000 miles probably means I have a damn good case against them. Avoid the aggravation and spend the extra money somewhere else. At least there you'll know what you're getting.
Steve Meyer convinced us that the AC condenser was damaged in a collision and that we should file an insurance claim. We filed a claim and he worked with the insurance agent, to fix everything but the AC. Then after the fact he became angry and told me that it was my fault the AC was broken and that I would have to pay to fix it. He is a liar and can not be trusted,
So I'm not one to rate a car dealership five stars, but I had two awesome experiences at Volvo of Las Vegas. My husband and I were in the market for a new luxury SUV and, being concerned about safety ratings and reading the rave reviews in "Car and Driver," we decided to check out Volvo.Melissa jumped to help us out, and she was absolutely fantastic. She was kind, low-pressure, and had a cool, laid back vibe. We both absolutely loved her. After taking a test drive, we decided to think it over for a week and made a future appointment to come back and meet with Melissa when we had more time to explore the new vehicle.Once again, Melissa was great. She honestly could effortlessly (and correctly) answer every single question we had about the car. We've been car shopping around for months and hands down she was the salesperson with the most authority out of all the places we visited (including Porsche, Lexus, BMW, Audi, and Mercedes). She took us on a lengthy test drive and spent a ton of time with us, demonstrating all the cool semi-autonomous features. She explained every option in depth and was simply great all around.When we asked, she thoroughly explained the European delivery program too. For those of you looking at purchasing a new Volvo, ask about it! It was a huge selling point for us and almost made purchasing a car too good to pass up..but a trip to Sweden to the Volvo factory wasn't enough of a positive for us to buy the car.Eventually we decided against the Volvo and went with the Mercedes instead, but we were both super impressed with the professionalism and courtesy at this dealership. We made the decision after discussing it at length (for the record, we decided against the Volvo because of the sheer panoramic sunroof shade, the boxy exterior body style, and the ridiculously inefficient "self parking" feature -- seriously, it would make it HARDER to park, not EASIER)! However, we will definitely consider purchasing a Volvo in the future, and I will absolutely ask for Melissa by name.
I love the Porsche design; they never fail to turn my head and I've ALWAYS wanted one of my very own. Hubby said that if that's my dream car, we should get one for me, and we decided to bite the bullet and buy a custom built Cayman.Eric P. is a friendly, easygoing guy, a pleasure to deal with except for a couple of hiccups. First, he twice gave me erroneous information about the car I was considering (the cost of an extra package and info about the European delivery program). Second, I sent a follow-up e-mail with some pretty important questions and an appointment request but I never got a response. Apparently Eric "didn't get the e-mail," but he responded immediately to my husband when he sent a message 5 days later asking why he didn't respond to me. In the meantime, I had begun to shop my car build code to other dealers in CA and UT, and they promptly responded to all of my inquiries! I prefer to buy my cars locally, but buying out of state isn't new to me. Armed with two stellar quotes from competing dealers and my final custom build, we went to Gaudin to work a purchase deal and sign the final papers. Eric wasn't available so he had Jeff S. take care of us. This is where everything totally fell apart. Jeff rubbed me the wrong way from the start. He knew we were coming in to order my car, yet he hadn't even bothered to pull up my build code. It quickly became clear that this dealership isn't used to dealing with people who negotiate as he expected us to sign on the dotted line at the MSRP. I won't apologize for wanting to save money and I will never, ever agree to paying the MSRP on a new vehicle. That's just crazy talk!We told Jeff that we had competing price offers from SLC and L.A., and he sat back with a smirk. We own a vacation property in UT and spend lots of time in the SLC area (he started LAUGHING when we said that, like he didn't believe us), and my husband's firm has an office in L.A. so we spend a lot of time there too. Buying a car at either of these places wouldn't be much of a hassle. With that, he actually said "what's it worth to you to buy your car from the place that will be servicing it and taking care of you?" I replied, "no, what's it worth to YOU to get MY business?" I mean, really! Now Gaudin can be sure I will not take my car in for service there because of what Jeff said. He made me think that they'd either purposely mess up my car or treat me like crap because I didn't buy from them! I hope that's not what he meant, but it's certainly what was heavily implied.At this point we gave Jeff the numbers from the other dealerships and he left with a huff. He came back with Gaudin's final offer and it was nearly $4k more than the best offer we had from the dealer in L.A.! We asked if that was really the best he could do and he said yes, stuck out his hand, and said "thanks for stopping by." I understand there's a cost to doing business but the deal we worked with the CA dealer wasn't exactly outrageously cheap because it's still a pricey luxury sports car. I get the feeling the folks at Gaudin didn't think we could afford the car because they were more than happy to let us walk away. This isn't a case of sour grapes because they wouldn't match the better price, but this felt far from the red carpet service they like to brag about. I'd be doubly embarrassed that I lost a sale from someone who literally lives less than five miles from their dealership.If you're in the market for a Porsche and want to get your car for several percentage points off the sticker price, you need to shop your build to out of state dealers because Gaudin prefers to sell to customers at MSRP, period.
Do not buy a car from El Charo Auto!!! If you do, be prepared to put thousands of dollars into getting it fixed. They lie about the state of the vehicle. We kept being told "see, the check engine light isn't on!" I wondered why he kept saying that. Then a few days later the light came on and my nightmare began!!! We were told the problems with our car were well known to the dealership. Spoke to someone who bought a car from them and the same thing happened. When he filed a complaint with the state, found that there are numerous complaints! Now I own a car that I can't move out of my garage even after putting a ton of money into fixing it. Its one repair after another. I'm 1,000% sure they knew exactly what was wrong. Oh and we bought the car for $2,600 and he told the DMV it was sold for $1,800!!!!!!!!!
I got royally screwed on the financing. I have excellent credit but the person in financing managed to hide the fact that we would be charged a ridiculous interest rate. Here is why. Dealers take a cut of the interest charges so they are motivated to charge EVERYONE the highest interest rate they can get away with. Even if if means deceiving the customer to the point of fraud. The dealer also takes a cut of the extended service contract which most dealers abuse to their benefit. My advice is to get a loan pre-approved by a bank or credit union of your choice and demand that nothing else is added to the contract. In my experience, the service department at Ridenow On Boulder is either incompetent or "derogatory".
Warning!These people knowingly sold me a defective vehicle. My car broke down 3 days after I purchased it from them. The mechanic I took the car to also discovered the defective engine was not the original but had recently been replaced with another that was four years older.Yolos Auto explained I bought the vehicle as is and if I wanted it fixed I should tell the insurance company the problem started after I bought it. I explained I do not commit insurance fraud.