Worst experience i have ever had. My phone screen and kcd was broke. Called them and got a price i went in gave them the phone. Guy told me it would be done at 1 dropped it off at 10am then. So i show up at one and it is not done hasnt been started five minutes later he tells me its a different location i have to go to so i drive another 15 minutes to get there and the guy said he was 30 minutes til done. I also got a screen protector that he said wardantys the screen if it cracks and the protector. The lcd quit working and the screen protector did not work screen is cracked. Now they wont warranty me and tell me i need to learn how to not drop my phone. Very disrespectful and lying workers. Would not recommend them to anyone.
7480 S Rainbow Blvd Ste ALas Vegas, NV 89139
From Business: iPhone Doctor, LLC was founded in 2011. We are by far considered the premier iPhone Repair service in Las Vegas, NV. We have become a true industry leader, settin…
8550 W Charleston Blvd #108Las Vegas, NV 89117
1444 E Charleston BlvdLas Vegas, NV 89104
3118 N Rainbow BlvdLas Vegas, NV 89108
7260 W Azure DrLas Vegas, NV 89130
Unprofessional I turned in 2 iPhones to unlock and never got back for a year now.Can't believe this place never again be carful with those people bad customer service.
I've been here a few times (because I break my phone often) and they are always so helpful! Definitely recommend coming here! No appointment needed unlike Apple's week plus appointment wait time. And they are always so friendly!
The service was excellent the where fast and right on time the customer service was great and am all around pleased with quailty of there work .
I am EXTREMELY disappointed with Desert Wireless - HORRIBLE customer service. I purchased a groupon for iPad repair, but when I went to redeem it they would not honor it. According to the 2 sales clerks, Groupon made mistakes on a couple of their groupon offers, and the iPad air should have been excluded because the cost to repair the screen was too expensive. I understood and was willing to pay the full price of $119 to repair the screen, using my groupon as a $75 voucher and paying the extra $44 + tax out of pocket - but they STILL WOULD NOT HONOR MY GROUPON AS A VOUCHER because they would lose about $40 if he gave me $75 credit for my groupon. I was extremely frustrated with the Desert Wireless technicians, especially since I recently referred business to them. I asked him if we could at least work out a deal to where I got at least some credit for my groupon, and he told me to go sit down for 5-10 minutes so he could think about it.....WHAT?? I went to the waiting room and immediately called Wireless Doctor (who also had ads on groupon) to see how much it cost for iPad air screen repairs, they said $90 plus tax was the full price, groupons not applicable. Clearly, Desert Wireless was lying to me about still losing $40, because if they would have accepted my groupon, they would have been paid about $40 from groupon, plus another $44 from me, for a total of $84 + tax, only $6 less than the cost of a full price repair from Wireless Doctor. Based on my experience, I believe Desert Wireless to be DISHONEST and have ZERO REGARD FOR CUSTOMER SERVICE. I highly recommend going to Wireless Doctor or anywhere else before going to Desert Wireless.
This place is great I went in to have my sprint galaxy s4 unlocked for tmobile and we'll it turns out it couldn't be done but instead they got me a new phone a red galaxy s4 that works with tmobile thank you desert wireless.
My daughter dropped her phone while shopping at the mall and broke her screen. We saw a coupon for this place and decided to take her phone there and it turned out to be a great deal. They dropped off the phone, went to lunch, and then picked up the phone after. It was absolutely painless! And affordable!
Phone cracked last night and needed it repaired ASAP. Recently moved to Vegas and all my friends recommended this place. Walked in and got it fixed within 45 mins. Gave my a screen protector as well. Highly recommend this place! Charged me 76 for iPhone 5 screen replacement. Thanks!
The people here are wonderful, they give you great prices and exceptional service! I will continue to bring all my wireless needs to them. The thing I appreciate most is their desire to do right by their customers. Fabulous people giving fabulous service!!!
Wow! This place is fantastic! I shattered my iPhone 4s screen Saturday night and Monday it was fixed by desert wireless. I had bought a groupon that was $38 to fix my screen. It's fairly simple to find. I walked in and was greeted by wookie. I showed him my phone and groupon and he told me it would be ready by 6:45, I walked in about 5:30. I decided to stick around so I borrowed an iPad from the desert wireless team and waited in their comfy waiting room. Barely 30 minutes later at 6 my phone was ready to take home, they even threw in a screen protector because I mentioned yelp! This was such a quick and painless process. I will be recommending everyone I know to go here if they have phone repair needs! Thanks again for everything wookie!