A lot of hype and lies. Caught me in a weak moment, I was too busy to really think it out. Can't believe I fell for this. To top it off I just got called back today, a year later, they want to make it right, yet want $1600.00 first. LOL I wish I could reach thru the phone and shake the crap out of them.
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I highly recommend Liberty Homes, their product is outstanding and oversight during construction was well above average. Their contract was clear and concise including change orders. We were given an approximate completion date and well informed of any permit issues. Liberty coordinated with our sub-contractors and the project was completed within a reasonable time frame. Clem H
Work was never provided as promised. Always an excuse as to why it wasn't completed when promised. Cost me more time and money due to the untimeliness. I could only do a review if I at least picked 1 star - but not even worth it.
I did the "promo" they had. Awful customer service. I called in the other day to try and explain their product of pens I had purchased aren't even functional! Didn't even have time to explain this to the guy. started yelling and talking over me. Immediately says call visa and we can duke it out! I was calling to say you did this promo so I would order from you in the future, but why would I when I have faulty pens! Once he finally let me explained this he than said are you taking off the wax from the tip? I of course have been. But I said I would give them another try. Sorry when 20 of the pens I tried out are doing the same by skipping when writing then I'm pretty sure all the rest will do the same!! I am not one to complain. But the way he talked to me almost had me in tears, I have never been talked to like that from a company. I think he is the owner to, which he should be ashamed! I wasn't even calling to get my money back. But at this point I feel like I should.
Had a 3pm appointment to install a dishwasher. They called me at 2pm at told me they would be at my house at 2:30pm. I told them that I couldn't make it till 2:40pm. The delivery person said I would have to reschedule. I responded that my appointment wasn't till 3pm. He told me that they couldn't just sit around and wait. I then told him that I didn't think I wanted him in my home. He responded by telling me they were the installers for Sears, it was too bad for me; Tuesday or I was out of luck. I told him to go F himself. I called their office to complain and was told they had a flat tire. Right.... THEY ARE NOT the exclusive installers. Sears is setting up a different company for the install. If these guys call you to install, or if for some crazy reason you're thinking of calling them for anything, I'd think twice. They don't keep appointments, they're aggressive and confrontational, and at the end of the day they are just flat dishonest! Who needs that?
It seems this company has been robbing people, scamming them out of their money for several years, why isn't anyone doing anything about this? It can't be stopped if people do not stand against it. They got to us for over 1450.00 then called again today wanting more money and we WILL win up to 50k, the product we got from them was ink pens with my husbands company name on them, then they talked us into tiny flashlights, and all the while promising this big amount of money that we won, BUT WAIT...the OWNER of the company wants to call us personally himself, he never did, and CHANDRA TATE is a liar of Epic proportions, stay away from this hoax of a company, they should be ashamed of themselves for what they are doing, but I know eventually they will get what is coming to them, a class action lawsuit is the only answer to stopping this company.
Great customer service. Personal attention to my requests. Good prices and easy to work with.
We would advise against building with Liberty Homes. Their contract is very slanted toward the builder and not customer friendly. Verbal promises will not be held up by both the agents and the owners. In the contract it says that "nothing stated orally by their agent is valid or enforceable." Communication is very poor. We were promised by the owners that our house would be completed by the end of December and they didn't even have a building permit until the middle of January. They never told us that they were having issues getting the building permit. Not customer friendly at all.
Honest, straight forward and professional. Highly recommend!
I would not recommend this company. Ken was very unpleasant to work with and never completed his job. He was extremely rude on the phone when asked to revise the plan in order for the building dept to approve it.