First, let me say Dr. Newton is an amazing doctor. She's the only ob/gyn I've ever seen, and I'm truly sorry to lose her as a doctor. I started going to Dr. Newton in my teens, I'm now almost 30. I followed her to her new location, even though its a 45 minute drive from my house. Her office staff has ALWAYS been a problem. I've referred several patients there over the years, and I always warn them about the staff. They're rude, cold, and very uncaring. My best friend saw Dr. Newton several years ago and loved her, but refused to go back because she was so turned off by the office staff. I called the office last week to schedule my annual, and was informed that I had been cancelled as a patient. The girl I spoke to seemed confused, so she told me she would have someone in accounting call me. The next girl called me and nothing she said made sense. She started explaining about an overdue balance (under $100) from 2011. I asked her why no one brought it to my attention when I was physically at the office in 2012 and she had no answer except some nonsense about how they have an old system and a new system and this was in the old system, but they use both systems. Yea... So instead of telling me about the balance when I was there, they sent me to collections (which I was unaware of) and cancelled me as a patient. The woman I was speaking to was rude and made it very obvious that she could not have cared less. She kept repeating the same thing, that there was nothing she could do, and I need to contact the collections company to pay, and then I could schedule an appt. I asked to speak to a supervisor, and she told me she would have the office manager call me, which never happened. I'm shocked that a business would be willing to lose a customer of well over a decade over a balance of less than a hundred dollars, which they didn't even bother to collect when I was there. This is just one example of the horrible staff, I could literally go on and on. I've finally had it, and as much as I hate losing Dr. Newton, I found a new doctor.
Well so far I did not meet the Dr. but it was my First visit and only made apt day before.. I have been having tons of female problems more and more…
I went to Dr. Liu's office when Dr. Boyd was there and I was her patient. I use to overhear all the great things about Dr. Liu from his patients and I decided to switch. That was probaly the best decision I have ever made!!! Dr. Liu's staff are all so warm and welcoming. Dr. Liu also took his time with me and answered all of my questions. After my visit he told me to get dressed and come into his office so we could further discuss what's going on. Dr. Liu and his staff has always been so caring and patient with me every time I come to their office.
Dr. Liu is a great doctor! I would recommend him to everyone! He always takes his time and answers all of my questions throughly and made sure he covered everything I had questions about. I wasn't so sure about seeing a male doctor but I wouldn't go back. Dr. Liu made me feel so comfortable seeing a male for the first. Dr. Liu's MA's are also pretty awesome! Dr. Liu also has around his office awards that he won for Patient's Choice Awards for 2011 and 2012. He also won most Compassionate doctor for 2012. I won't see any other doctor if I had to!!
I recently moved here in May. It has been quite a nightmare finding a doctor. Dr.Liu and his staff were more than helpful and accomidating. The woman at the front desk, Jessica, I think was her name, was so respectful and patient with me. I came from a small town and had the same obgyn for 25 years so was a little rusty on all the information they were needing, & feeling very overwhelmed. Dr. Liu has a great bedside manner that I thought didn't exist anymore. I would recommend his practice over and over.
I walked into a jam packed old, dingy looking office with only a few chairs open. I was briefly greeted then waited over 40 minutes to be taken to see the doctor. The nurse who did my vitals was rude and unfriendly. I could hear the entire conversation being had in the room next to mine. I then waited another 30 minutes in another old And dingy room for the doctor. I will never ever go here again, I don't care how good the doctor is. My time was completely wasted and disrespected. Terrible.
Dr. Tabasco is an amazing , caring doctor! She goes above and beyond the standard care to make sure her patients are cared for. She saved my babies life with an emergency c-section and continued to follow up with me after the delivery. She took time after hours to call and check up on myself and the baby. I would recommend her to all my friends! She is a great doctor especially for pregnant women.
I went to Dr. Liu's office because I was having a few problems and wanted to figure out what was going on. When I went to Dr. Liu's office the first time I got a great feeling from everyone. They were all so welcoming and friendly. Dr. Liu's bedside manner is outstanding. He did EVERYTHING to figure out what was going on with me. Melissa his PA is also GREAT!!!!! EVERYONE IN THIS PLACE IS AWESOME!!!
Dr. Liu is the most amazing doctor! I had not had a pap smear for awhile and seeing a male doctor for the first time made me very nervous but when Dr. Liu started talking to me and explaining things to me he made me feel very comfortable. He always takes the time to answer any of my questions throughly and in a way that I can understand them. This place is awesome and the staff is SO FRIENDLY!!
Dr. Liu and Melissa are outstanding! They are always so patient and explain things to me in a way that helps me understand it. They always give helpful information. The girls in the office are always so helpful and friendly! This office is awesome and I would recommend Dr. Liu to everyone I know!
First time visit and was very pleased... Staff greeted me as I approached the counter. I love a business that provides excellent customer service. Dr. Lopez was very nice and i didn't have to wait around for his arrival.. The assistants were very nice made me feel welcomed..