I've got a Baker's dozen and coffee for co-workers on Sunday morning, 7am. The service was quick, and accommodating, and we had a great breakfast of the super fresh and tasty bagels with the most popular smears - Honey/Almond, Plain and Veggie.That was a awesome way to start our day and I was instantly popular for the rest of the day! Thank you, Einstein Bros Bagels!
Terrible customer service. Went in to purchase a single bagel. There was not one else in line or being serviced. Another customer comes in and orders two+ dozen bagels. They put my single order aside and complete the customer's order behind me. I will not return. Do they think that single purchasing customers do not also purchase large orders for their offices on other occasions! I will not return to this location!
Today I sent two soldiers to pick up som3 bagels coffee and shmere. I was told that the staff includong the manager on duty were rude. There were no utensils sent to apply the shmere or mix the coffee. The bagels were no properly sliced.
Great Breakfasts. Cool and local...Need I say more?
When we call in for our Bagel order, Ralph is always friendly, professional, and a pleasure to speak with. How nice to call an establishment and get such great service! The Davis Group