They literally kept me waiting outside for nearly half an hour--mind you, I had an appointment SET FOR TEN MINUTES AFTER I ARRIVED. Following that, all I received from the staff were one word answers, cold stares, and even colder shoulders. Some professionalism!
Desert East Animal Hospital is AWESOME!! I have been taking my ferrets to Dr. Klein for over 13 years now and I simply would not think of going anywhere else! She is very knowledgeable, truthful, and compassionate. I have also seen the wonderful level of care that Dr. Hopp and Dr. Nenni provi…
Dr Nenni did a complicated knee surgery on our red panda Chihuahua and the surgery was a success she is walking on all fours again. If you are looking for a very good Veterinarian then look no further because Dr, Nenni is the veterinarian you need to see.
Lack of organization. I ask for specific veterinarian and it is ignored and I am placed with whoever they choose. They are very expensive and offer no discount for seniors, multiple animals, military. The staff at the front desk is not very welcoming, no smile, no hello, basically "what do yo…
We've been taking our four poodles to Dr. Schlieter for over 9 years. She's a very caring and genuine veterinarian, and is extremely knowledgeable! The staff is extremely helpful and kind. We always feel safe there. Highly recommended!
I called on 3 separate occasions and Jaime''s customer service was very polite and patient. Just based on his phone service, I know whatever services my pets need, they'll get the job done thoroughly and with sensitivity. I called another clinic but here, they had better prices. Thank you Jaime.
I highly recommend this facility. I brought My cat here for a skin condition and was very happy with the service. They got me straight back to a room and the doctor was very patient and methodical about making sure I understood the condition and possible causes. My cat didn't even flinch when h…
Dr. Lopez, well everyone there, were the most calm, kind, knowledgeable and professional people when I needed exactly that!!!I came 80 miles in the wee hours to seek treatment for a snake bitten dog. Not only did they start treating my dog immediately, before any paperwork or payment discussions had taken place, they were calm and reassuring that he was getting the care he needed. On the phone, they gave me little information, but, I understand that as every patient is different. Giving treatment information for an unknown patient is risky, to the patient and doctor.
I wish the doctor had a normal practice. He seemed to be the best diagnostistion we have come across. Sadly limited hours.
Very rude on the phone unwilling to anwser a basic question over the phone. Seems like they just want my $100 just to walk in the door. As if a sick and dying animal isent hard enough, they make you feel like a horriable person because money is a factor. Wouldn't even anwser cost questions with out being seen. They want your money but don't care about the pep or the animals.
The staff is incredibly kind. Dr. Lopez is incredibly knowledgeable about the animals she treats. They are very sympathetic to people who have dying animals, and treat the owners with as much kindness as they treat their patients. My kitten (12 weeks old) was accidentally bathed in dog flea wash (which is toxic to cats). She started having seizures in the middle of the night so I took her to the Emergency Clinic. She stayed for 10 hours and total with treatment and the stay it ended up being $278.00. Being a college student there was no way I could have paid it all at once so they allowed me to apply for carecredit. After being approved I now have a full year to pay off my balance. I recommend going here if you have an emergency with your animal. :)