I completed a special inspection project in Alamogordo for the new Starbucks location back in April. Field project management are experienced and easy to deal with.
I could not agree less with the previous review. We purchased our home from Hakes in east El Paso. The house is top quality and well built with a very reasonable price tag. The workman that got our house ready were craftsman and did excellent work. The warranty process is simple and fast, for the few minor issues we had. Usually a 48 hour turnaround. If I had it to do over again I would buy from them again. We purchased our home in March 2017. Could not be happier.
I'm talking about the owner. She is so rude and stupid I have seen ever. Always talk about their policy when you need something, but she did not take their responsibility even the room is broke.
RUDE & UNPROFESSIONALI have to agree with what many have said about this company. I wanted them to be a property manager for my property and besides the fact that they couldn't find a tenant, they were the most rude disrespectful people you can imagine. Debbie who I suggest you never get to manage a property is probably the most pathetic case for a property manager you can imagine. The person who answers the phone, Trisha, should probably be answering phones at the County lockup. She will constantly hang the phone up in your face. Avoid this company at all cost. You would be better off renting your property by yourself than having to deal with a headache from this unprofessional bunch.
In February of 2015 we listed out house with Exit Realty, the realtor was Irma Chavez-May (5 star). We had our first showing almost immediately by Steinborn Realty. They buyers came back a second time and made an offer. We countered and the buyers accepted our counter. During the entire sale process we were harassed with requests from the buyers Steinborn realtor thru our realtor to allow the buyers belongings onto our property before closing. Our answer was always no, not until after closing and it never changed. On Friday March 27th our buyers house was to close first and then our house. The paperwork for the buyers house did not arrive for their closing until Friday afternoon at 4:45PM. So the buyers closed on their house that afternoon but not our house until Monday. And again, they asked if they could move into our house, and again we said no not until after closing on Monday. On Saturday March 28th our realtor went to our house to retrieve the lock box. She found that buyers realtor had given the buyers the key to the our house and allowed them to move into the house three days before closing; this is after we had repeatedly said no. Our realtor confronted the buyers telling them they could not take possession of the house. I Called the broker at Steinborn Realty and he did not do me the curtesy of a return call. He later sent an email to our realtor saying all communication should be thru the proper channels. What are the proper channels when a realtor breaks the law, and destroys all faith an trust that a realtor can be trusted with our house key?This was our eleventh home sale and we have never been so violated. I wanted to file a complaint with the New Mexico State Realtor Board but the process got so complicated I gave up.
Stull real Estate was the real estate that I decided on in 2006 because of their attention to the details of the transactions and their concern regarding their clients. I must include the patience of Karen Stull when I was trying to purchase a Short Sale property. Over a ten year period, I have lived in 2 properties which were managed by Stull and never had a problem that wasn't promptly addressed. The staff treats it's tenants and clients like family, establishing a worthwhile sense of trust. They are #1 in my opinion.
as a management organization, Mather's is better than others I have had in this area
I move a lot and over the years I have rented two properties from Mathers. As far as landlords go, they are what I would expect in terms of service in I would highly recommend
These people are criminals. Taking peoples money and failing to go by the law. I have filed a BBB complaint. Please if anyone else has been ripped off by these people lets stand up and hold them accountable. If I could put a negative star rating I would. Debbie informed me I should take them to court which I will.
HORRIBLE, UNETHICAL BUSINESS PRACTICES. Save yourselves from the nightmare experience we had and avoid doing any business with them. Our personal experience as longstanding clients of Steinborn & Associates from 2012 until 2015 has caused us a great deal of unhappiness and personal distress. The owners John and Amy Hummer, and their property clients James and Theresa Patton, owners of 10095 San Marcos Court have taken unfair advantage of us and harmed our reputation to put thousands of our hard earned dollars in their own pockets. When we protested their actions, Mr. Hummer immediately threatened us with legal action; when apologizing for his company’s poor customer service, Mr. Hummer also declared with pride that even with such poor customer service they were better than any other property manager in town. So… what need do they have for higher ethical standards, we surmised?