Do not use this service. I work do a local hotel and called do a cab for a guest, They said they would be at the hotel within 30 minutes. 30 minutes later no cab. I called back to the dispatch and he said that he would have the driver contact me. 15 minutes go by and no contact from the driver. I call back to dispatch again. The man states "the driver should have called you" I told him again that he did not. He then proceeded to tell me that he was the only driver and that he was backed up. I told the man that it is unacceptable to keep a customer waiting like this. He said "I'm just the dispatch" I then proceeded to ask why he didn't give an accurate ETA since he knew there was only on driver on call, I then cussed at me and hung up the line. Terrible service.
What a cab ride is supposed to be.One call, fast, friendly, and a ride where I want to go.thanks
What a taxi ride is supposed to be.Fast, friendly, excellent service.One call and a ride, what I wanted.
I just found today that this cab service terminated my business with them, and without an explanation. I did have a couple of social awkwardness with them and even experienced some miscommunication as to where I needed to be picked up the last time I rode with their company. One driver even got offended that I try giving him a Chick Publication track, and even remembered the supervisor during the holidays. I told her I was confused about their decision, but didn't press her for more details. Rather she insisted on mailing me a letter explaining this decision. I also happen to be African-American, and a colleague of mine was also stranded at the DACC community college on Espina awhile ago. I just don't know what to think.....I just needed a ride. ~
I believe that this taxi cab service blocked both my numbers, because today I couldn't get a hold of them, though it's been awhile since I've taken a cab with their company. There was an incident that took place last summer when I called for a ride home from K-Mart, which is literally five minutes away from where I live by car. The dispatcher didn't know what to tell me when I persisted on a time frame to be picked up, for it was already getting dark. However, one other customer in the store observed another lady calling Checker Cab, and was able to get home in about fifteen minutes. The driver came for her first, and even got out of the vehicle to assist her with her groceries. This lady was elderly, but also happened to be of Caucasian decent. She lived somewhere up Highway 70. I then had to wait yet another twenty minutes or so and by now that other customer was getting rather concerned about my welfare. She then offered me a ride home but told her that I'll just continue waiting. ~
They were very friendly and fast service. I went with the cab driver that was #51 and they were excellent drivers and had a pleasant conversation. They were willong to take me to the bar and come back for me and was glad that they offered me his card. I call him several times a week.
Nasty, rude. 2. Creepy guys showed up. Guy in passenger seat was smoking. A dollar was added to the meter at end of trip. Seemed like both were hard core druggies. Freakiest experience ever in a cab.
Extremely rude! I used them this morning for a ride to work, called at 9:30, cab didn't show up until 10:30 - I was late to work. Also needed a ride home, so I called again bc I'm not from the area and wasn't sure what taxi service I should use again but this time the woman was extremely rude! She complained about not being able to hear me when I repeated myself multiple times and she just hung up on me. I called back three times and there was no answer. This is no way to run a business. I never leave reviews but I had to! Don't use this service- call las cruces taxi! They are much friendly and much cleaner.
cab 49 nearly ran me off the road just now because he was speeding and trying to cut me off. then he took off going at least 50 but I got the license plate and cab number and will be reporting him. we were in a residential area and he was driving insane. if this is who they employ, I would look somewhere else for a safer ride.
As a veteran I've traveled the world and utilized taxies everywhere I went. This is the first time I didn't have to keep my eyes on the meter. There prices are exactly what they say they are. Their employees are very familiar with the city and always on time. Thank you Kenneth cab 51 and mr Palmer for making my wife and my experience a wonderful one.