Calista animal hospital is the best veterinary clinic in the whole world! They are very sweet and caring, and they fixed up my baby so amazingly and and treated her so tenderly and with care, they handled everything better than I could ever Imagine. They are even open on Saturdays, which was a life saver because the only other vet was the emergency clinic I'm town and they treated me poorly and did not help me. Calista deserves 5 stars, they even worked with my budget knowing I am a college student living alone and my canine is my whole world ♥ I rest easy now with their help and I will never take my canine companion anywhere else. Even if it's for a simple check up go to Calista! Their clinic is so clean, so professional and their staff is genuine, lovely and truly cares. Doesn't get any better.
Great selection of healthy foods . Excellent staff and their recommendations for various foods on the money.
I have used Blue Ribbon for my pet sitting needs for 11 years. There is no one who cares more for your pets than Lisa! She and her crew are wonderful, and my Yorkies love them all.
As a former employee of 6 years at Calista Animal Hospital and a current veterinary student, I can promise you that Dr. Calista has never treated her employees badly. Everything I know is because she was patient and took the time to teach me. I applied to the clinic in 2008 because I was so impressed with the quality of care my pets received and it was the best decision I ever made. Majority of the negative reviews are usually from disgruntled employees that strayed from the philosophy of the practice which, in a nutshell, is to always put the patient and their owners first.If you want high quality care and excellent knowledge, this is the place to go.
I have taken all of my animals to be treated at Calista Animal Hospital over the past five years and the service I receive has continued to be outstanding! Dr. Calista and her staff have always been extremely attentive, kind, and considerate. They have gone above and beyond for the needs of my pets and I couldn’t be more grateful.I highly recommend Dr. Calista and her staff to anyone who is looking for someone they can trust with their beloved pets.
Losing a pet is heart wrenching. In my time in Las Cruces, I lost my childhood pet from kidney failure and my beloved best friend from cancer. Both experiences with Calista Animal Hospital were handled tenderly and compassionately. The conversations with staff, doctors and surgeons were prompt and informative. When the unfortunate time came, I was surrounded by people I had come to know over the years who loved and supported me and my pet. Calista Animal has great facilities and knowledgeable staff, Im glad they were there during a difficult time.
Same story as several others here. Extremely poor customer service to the point it endangers the pet's heath.The first several visits were fine but the current issue is a nightmare. They made a diagnosis of bladder infection with no tests and no information that makes sense to us. The took an x-ray to see if somehow our dog ate something bad for it (i.e. a bone) on Wednesday and told us they would have the results in 24-48 hours. Now it is tuesday and still no results from the xray and the dog is not much better. They keep putting us off saying they should have the results soon. They have lost two vets in the last 4 months. That tells me something.Time for a new practice with a lower turn over rate and better customer service.
I am completely disappointed in Calista Animal Hospital. I had an appointment on 12/31/13 at 2:00 pm to bring my cat in for a shot of Convenia for a flare up of his FCV with a side effect of a bloody sore on his nose. After waiting half an hour past my appointment time, they came and took him out back (which they usually do, and it always makes me wonder if he's even receiving any attention or treatment or if I'm being charged for nothing). They brought him back to me 15 mins later and told me the clinic had run out of Convenia. I asked if there was an alternative antibiotic, like liquid or pills and was told there wasn't. The young man helping me made another appointment for 01/04/14 at 10:30 am for the shot as they expected their supply in by then. He said the nose sore was nothing to worry about and was a case of too much sneezing. He apologized and said I wouldn't be charged for this visit but after the shot had been given at the next appointment, I would pay for the exam and the shot together. That seemed reasonable. When I went back for the shot at the appointed time, I was told it couldn't be given because no vets were there to examine the cat and the cat hadn't been examined in a year. I explained that the cat had just been examined four days ago (which should have been in their notes) and I asked if the young man could be contacted for confirmation. The young woman went out back for 15 mins. When she came back out, she said the cat hadn't been examined the other day when I had been in. She couldn't offer any explanation as to why he was taken away from me and taken out back then. She avoided my question about whether she had contacted the young man by simply saying the cat couldn't be examined because it was Saturday and the vet wasn't there, so the shot couldn't be given. Meanwhile, the cat suffered for days longer than he should have while waiting to come back for the shot and he still wasn't getting it this time either! I left a detailed complaint on their 'contact us' site, including my phone number and email address, and got confirmation it had been submitted with a message saying they would contact me if I had asked a question. I hadn't asked a question, but you would think they would care enough to at least explain the mix-up and/or apologize for the whole mess. I never heard a word back. I suspect they get too many complaints to deal with.
Zack's grooming skills are the best in town. Our dogs start smiling as soon as we pull into the parking lot!*Richardson-5