Took my 7 year old grandson in. It had been a long day and was almost 6 when we finally had him sit for his exam. (appt was at 4:40). After he few minutes he asked me if he had taken his meds? And was he always this fidgety. And i should seek a group for help with him???? WTH?? And then he told my grandson he didn't believe him when he told him "better or worse" on the lenses. Completely insulting and making him feel really bad. He was lucky I didn't get up off my chair and smack him. If he can't be friendly with a little boy then he needs to say up front that he isn't capable of doing so. The one gal Monica was very sweet. Needless to say we will NOT be going back there.
My husband, Roger, and I, Janet, went in for an appointment. From the get go, the receptionist was friendly, courteous, and had a good sense of humor. While we filled out our forms, the two receptionists were talking to us and joking. We love to interact with people. The testing was done very professionally. Dr. Lucero was also courteous and had a good sense of humor. We were very happy with our time there. We would and will recommend this business to friends of ours at NMSU.
My husband and I have both seen him several times. He monitors my beginning cataracts so no need to see the ophalmologist again yet. Our eyeglass prescriptions are always good and he tells us honestly when the changes don't warrent new glasses. We trust him and his staff is very friendly and helpful.
Very bad. He put drops in my eyes three times; they did hurt afterwords. When he did this he prevented me from getting away and forced my eye opened. When I told him to stop, he refused to do so. Then he showed me x-rays of a person's eyes that had bad vision. Very, very unprofessional. Should have his license taken away. The staff did nothing to help me.
I went in as a potential patient to pick up a family member's prescription and I don't even want to attempt to book an appointment. The second I walked in, I wasn't greeted, but rather "looked up and down" by the two receptionists at the front desk. They were not friendly, nor very helpful or forthcoming in obtaining what I needed. One receptionist reluctantly assisted me, while the other just stared very coldly at me. When I left, I didn't receive a thank you or good bye, but very forced smile. I won't even attempt to see a doctor if his staff is that rude up front.