Completely heart broken as I picked up my dog from Karen’s Animal House. I dropped off a healthy and happy 149 lbs Mastiff, 8 days later I picked up a lethargic, dehydrated 119 lbs very ill dog that could barely walk due to a swollen paw/leg. We had to rush him to the emergency vet. It was determined that he had an infected paw, a temperature close to 105 degrees and severely dehydrated. My husband did receive a call from Karen the day before we were to pick him up, she said that she thought he had a spider bite and his paw was swollen. She said he was able to stand, eat, and drink. We did opt for him not to go the vet at that time based on the information she gave us. I was in tears when I saw him, if I would have known the severity of his injury I would have authorized the vet visit. The story didn’t make sense to me, how could he have lost that much weight in 24 hours, therefore I called the owner to clarify the story so I could share with the vet so we can get him better. I was not able to reach her till two days later. She did clarify the time line for me and said he had been eating and drinking until the last few days. I was very polite and told her I would call her back once we determine the cause of the I injury so perhaps she could prevent this in the future. Our follow up visit with the vet revealed a possible snake or small dog bite. When I shared with Karen, she got nasty with me and said this did not occur in her facility. I know I dropped off a healthy dog, in fact he had just had a visit to the vet prior to me dropping him off. I asked her why she was being nasty and she said she has to defend her lively Hood. I understand that accidents happen and I should have made a better decision and authorize a Vet visit. Not once did I ask her to pay his vet bills nor did I say anything derogatory about her business on line or social media, but her reaction was uncaring and rude. If you care about your pet as I do, I do not recommend this facility.
Two words: NEVER AGAIN! This person was supposed to dog sit with our two dogs for 4 days in our home. We have a security system that monitored their coming and going. There was a 23 hour period this person was NOT THERE! They spent the other nights here, but left early each morning, between 5:30 a.m. and 8:30 a.m. and was gone until between 5:00 p.m. to 10:00 p.m. Needless to say, the dogs pottied in the house all day long for 4 days. It took a week to get them house broken again. I paid for all 4 days, so was cheated on the 23 hour period they were NOT HERE! I repeat: NEVER AGAIN will we have Spoiled Rotten do any dog/house sitting for us!!!
Karen PUNCHED my puppy! So I have a 9 month old RESCUE pup, a blue heeler mix that I got from the shelter 5 months ago. Her name is Murphy, and she has FEAR based aggression towards people and dogs. My goal for her is that she could meet strangers and dogs without barking or growling. Last friday I started calling all the dog training buisnesses around and asking about bringing her in to socialize and work on modifying her aggressive behavior. I called Karen's Dog House and spoke to JR. He seemed confident that Karen would be able to work with Murphy, saying that Karen has experience with "aggressive breeds" and suggested I bring her to Tuesday nights group class. I was wary about bringing my dog out in a big group even if just to observe so I asked if I could meet Karen ahead of time. So I came in last saturday and spoke to Karen personally. She seemed nice and confident and just asked me a few questions about my dog and told me to go ahead and bring her. Fast forward to tuesday night. I walk into the building with my boyfriend holding Murphy's leash. Around ten people are sitting in a large circle on a matted floor with their dogs on leashes laying with them with Karen standing at the front. Murphy is understandably EXCITED and her fur is up but no barking, growling or excessive pulling so this is really well behaved for her. Karen walks up to us as we approach the circle. I say, "Hey, this is the dog I was telling you about". Without greeting us she grabs the leash and as Murphy approachs she says, "You wanna come at me", and PUNCHES my dog hard in the face!!!I was shocked!!!I just scooped up my pup and left. My exact words after I got my dog up into my arms were, "That was so inappropriate. I can't believe you just did that and we're leaving". As I'm walking out the door she yells, "I hope she doesn't bite someone". Now animal control says they can't press charges if my dog doesn't sustain any injuries. So mad at Karen's Animal House!!! ����
buyer beware, you may get a puppy with no papers and pay $800.00