was turned over to this company by hospital that couldn't keep their records straight. Set up payments with them, they would not send monthly statements, said that they do not do that on collections, (bull) and when asked for a p.o. box to send it, was given a physical address and told to just send it there. Have been sending monthly payments. received may 2015 payment back with note from p.o. that forwarding time had expired, when I called them they said they had moved to another building a year ago. I asked for the new mailing address, was given a p.o. box, I inquired about that was told they had that p.o. box for about 10 years. I explained the situation and that I would send out payment next day that I hadn't gotten anything saying they moved.Was told that I should of, I can write "request receipt/statement" on envelope and would get one. I decided to inquire about balance, was given a balance higher than when started making payments, I asked how that was possible, I was them informed that they charge a 15% interest on account. Was never told about that either, So Bottom Line. THIS WILL NEVER GET THIS PAID OFF. They give you a payment which you can usually make but don't bother telling you about interest that is getting tacked on. BE VERY CAUTIOUS WHEN DEALING WITH THIS COMPANY. for elderly that are on fixed income, don't bother, you will never get it paid off. They make sure of that and their only suggestion is get a loan to pay it off or make larger payments. HELLO "FIXED INCOME" IDIOTS.
Unprofessional, we were told that if we paid the account in full it would be removed from our credit. Instead it is still on our credit and they will not honor the agreement. We should have just kept our money. The owner is very unprofessional. If you are going to do any business or agreements with this company I suggest you get something in writing before they get any money from you.