Been using this company for a few months now. Always easy to get a hold of with questions, sends electronic invoices monthly. Offers other services in addition to pool cleaning as well. Quick to answer questions and provide solutions for pool issues. Very flexible- when I first started service I was in a bind and didn't want my pool to go green and they were able to come out within two days. Give them a try! Lots of pool companies out there- this one is a diamond in the rough. Very friendly employees with great attitudes, even with this summer heat! Highly recommended.
1702 W Bay DrLargo, FL 33770
From Business: We are a BioGuard and SpaGuard Platinum dealer focused on customer satisfaction. We use BioGuard's exclusive ALEX software for in-depth water analysis. Bring in a…
Serving the Largo Area
I had a leak in my pool they did a great job repairing it and then I had them resurface it. It looks great!
I can't thank Bryan and his crew enough for coming out to our vacation home and fixing, literally EVERYTHING that was wrong with our pool! We purchased our home knowing the pool would be a challenge and after a few weeks, many consults later, we went with aqua docs and in a matter of 3 days they had it fixed and completely ready to go!!! Beyond what I thought was possible. Thank you Aqua Doc's for the superb service! Anyone looking to hire a pool company I highly suggest these guys.
I am a traveling nurse and I am not home a lot which is why I hired Aqua Docs. I've had a few pool companies before Bryan and his crew and no one has been this professional or kept my pool in such pristine condition. I know that I can count on them. Highly suggested if looking to make the switch.
Creepy technician stares in through the windows, charged multiple times for the same thing they said they fixed, followed up for a year to get pool light fixed (they said it was too cold to get in - for a full year? In Florida?!). Complained to owner and he retaliated by just abruptly not coming anymore and not responding to calls or emails. Very unprofessional.
We decided to move forward with Posh Pools for a $20,000+ project in July 2014. We gave a $5,000+ deposit and then everything went down hill after that. Missed appointments, and no return phone calls from company in August. Finally asked for our money back and Owner delayed and delayed with excuses why a check couldn't be cut for us - and why we couldn't pick it up personally - excuse after excuse (See BBB complaint (email chain for reference)....... We wanted to meet face to face - and he kept wanting us to mail in a release and just "wait" for a check in the mail.....Refused to make an appointment with us to return check / in return for a release........This now has been going on for 4+ months and they refuse to refund us this money....So having to spend extra money on lawyers and court now to get this money back..........Beware of this company. Read all the BBB reviews - I wished I had. Now this company has had our money since July and they wont give it back - $5,000+........No contract executed, no work done, no supplies delivered. But they feel entitled keep this money $5000+......Very disappointed with Posh Pools and the way we have been treated.
Over the years I have had problems with Sunsplash maintaining the pool - at lease twice during the summer months the pool would start to turn green and I would have to place calls and send emails requesting service. After these communications, the pool was eventually serviced and we moved forward.Trouble began earlier this year when Sunsplash was not cleaning the pool on scheduled visits. The last visit the service man made was due to my follow-up with their office in late May. They were paid for service in June however, did NOT perform any of the service, did not respond to calls, emails. Take the money and run - from a loyal customer .... ??? What is This about ????I have had new vendors provide an assessment and bids. The bidding vendors have all found that the chemicals were significantly out of balance, PH very low, pool was full of phosphate, requires enzyme shock, identified leaks on pump which requires minor repairs.If the vendor will not respond to a loyal customer who has paid the bill for three years - will not perform the services for which they were PAID - and will not communicate in any way -- I would suggest this is a reason for a "F" Failing Grades!!
Avoid! Starts out good with the free month of service but goes down hill from there. Began missing scheduled service days. Pool was yellow with algae all the time. Had to brush and add chlorine myself just to keep it swim-able. Would answer calls and promise to be there and then not show up. Did not return calls at all the last month and never showed up even though we paid for a months service in advance. Never refunded the last months service fee. Unreliable, would avoid this business and try someone else.