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master card, check, discover, amex, insurance, debit, visa
Categories
Alzheimer's Care & Services, Senior Citizens Services & Organizations, Eldercare-Home Health Services, Home Health Services, Sitting Services

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babybabyblue2

06/09/2011

Overall
Dependable, Lifesaver One d...

Dependable, Lifesaver



One day I received a call from one of my parent’s neighbors. She said she found my parents at a neighborhood intersection just sitting in their car. She said they seem very confused. I knew that my parents were getting a little forgetful, but this scared me. I called the rest of the family and said since none of us are close enough to look in on our parents on a daily bases, we need to get some help.



I had heard good things from a friend who had service by Visiting Angels, so I gave them a call. I told them that my parents were in denial and we are sure that they will resist any outside help. They assured me that they were use to working with resistant clients and the secret is the family being of one voice and finding the right match.



We decided to have a family intervention and asked Visiting Angels to come out during the intervention for an assessment. My father basically told all of us to get out, but the Visiting Angels representative stayed the course, breaking the ice first with my mother and slowly with my father.



She picked the perfect caregiver, who had a very good sense of humor and who could by humor dissipate challenging situations.



We took the 7 days 3 hour package, so our parents, now have the over-site they need. Visiting Angels also keeps our family in the loop, providing us with care notes guiding us as to what transpired during the week and the welfare of our parents.



On behalf of our whole family, we thank Visiting Angels for their skilled dependable and compassionate care they provide for our parents.

1pampam1

04/19/2011

Overall
Terrific Job in a Difficult Situation!!!

This letter is intended to acknowledge the outstanding job which your employees, Lenore, Marqueritte and Lori provided for my brother, Dan Sikorsky.



At a time when we needed someone to help, Lenore was there. She assessed my borther's needs, made suggestions, and together we were able to provide my brother with the help he needed. She was professional, compassionate, accommodating, caring and most of all a delight to work with.. I can not say enough about how wonderful she was to us.



Lenore provided us with us two unbelieveable people to help with my brother. They were Marqueritte and Lori. My brother was not an easy person to help. He was plagued with not only paralysis but several other conditions that caused him pain and made him uncomfortable, irritable, and short. Marqueritte and Lori found a way in which to befriend him and make his suffering a little less. The care they gave him was undescribable. They made him laugh, they took him to his appointments, they helped him in many ways. The most important thing was they him feel he was not alone and that someone cared about him. The services, caring, and love they provided Dan with will never be forgotten. You are very fortunate to have in your employ these three individuals. To them it was not just a job. They provide compansionship, love, and care for their Dan and my entire family is thanks them from the bottom of our hears.



My brother passed away cared for and loved not only by his family and friends but by your employees. What a lucky man he was. Please let your employees know what much we appreciated them.



Again, thank you, thank you, thank you.



Pamela Grabowski

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