Took my phone in for repair with SquareTrade for a Samsung S7 Edge. Paid up front for repair. Took a week to get the part and no call. The phone was fully functional just cracked glass. Although they claimed they had to replace both the glass and the digitizer. Finally called them to be advised the part was in. Took the phone in for repair was told 2 hours. It took 4 hours with no call and I had to keep checking back from another phone. I get the phone back, the home button is sticking and the back button not lighting up right. Left a message requesting call back. No call back. Called again and was told that the home button and lights will sometimes reseat after use not to worry about it. Two days later, picked the phone up after charging and the screen cracked from the home button and ran a horizontal line across the screen from that crack. I take it back, show them, and they don't have the part (must order). Since it was still working, I took it with me out of town. Came back and by this point it had more damage since it was already weakened. They replaced it, but did even more damage. After receiving the phone back, it now has a crumpled microphone near the ear, does not charge from the charging port, the home button wobbles back and forth, and it overheats while charging. Was told I have to file another claim and pay a new deductible for their work because they ate $300 on the part that they replaced as a result of their faulty repair. If a shop doesn't fix something right, and provides a lifetime warranty, that's exactly what they should do. Do not use! I now have to pay another deductible (after paying them cash) to get my phone replaced directly through SquareTrade
The guy there tried to pull a bait and switch. He told me that with the phone I was purchasing it included a $150 bluetooth speaker,which was complete BS because they jacked up the price of the phone a $150. Dishonest scumbags. Avoid this place.