Absolute horrible experience with Buffington prop. Agree with the first reviewer, getting Gary involved in any dispute would require an act of congress. They rented me a disastrous condo, my time was tight and I liked the location so I jumped on it...What a mistake. Place was falling down from head to toe. They gave me no move in sheet to note the condition of the rental, and then had the nerve to say they were keeping my security deposit after some normal wear and tear. Krista is 100% unprofessional. I recommend looking anywhere else!
Krista is completely unprofessional. Wish I knew who I was doing business with before I spent over $20,000 on rent in 12 months. I was hung up on TWICE by Krista who says she is the owner. I was ignored 3 times for simple requests of repairs needed to bring house back to original condition. Smells like a scam. Krista Refused multiple times to give out ANY contact info for Gary who is the registered owner. I had to write a certified signature required letter to Gary to only be told from Gary that " I could see no reason for me getting into the middle of your dispute." As a local business owner myself, it is the owners responsibility to over see all issues that are brought to your specific attention, especially when your assistance is requested in written format from a customer. If i had to sum up my experience with Buffington Prop management, I would say that I am disappointed that I didn't research the reviews for this business, because I would have definitely chosen another business to spend my money with. I hope that my review will help potential buyers/renters to choose wisely. We spend a lot of our income on our housing. We should be selective on who's pockets we line. Unlike the owner(s) of this business I'm not afraid to give out my contact info in case anyone would like to dispute any of my statement. TedBrodene@gmail.com Buyer/renter beware.
Can't say enough about these guys. Have helped us out for a couple of years now and lived up and more to every promise!B. Patrick
In Nov a pipe broke in my wall. I called as soon as I found water in my carpet @ 4:45. They called stating the ON CALL maint worker was @ his other job until 10 pm and that he would come after that. He showed up only to say he would call plumber the next day. Plumber and drywall/tile guy came but I was left to suck up the standing water in my carpet by myself with my own carpet cleaner for OVER 48 HOURS. When the carpet man did finally come, he said he was called then cancelled, they wanted the tile guy to come first. Inside of the wall was not dried. When we moved out in mid Feb, there was mold growing in the back of the linen closet in the bathroom. The office assist told me TWICE Feb rent would be prorated. After 45 days I asked why I had not received our final move out inspection and refund. Property mang says we didn't provide at least 15 days notice prior to moving. We provided them written notice in Dec and on Feb 8th. He refuses to refund, claiming we owe a final water bill.
This is my first time using this site but alot of people say that it's helpful and from what I have seen it is very helpful and I'm glad I'm using it
The worst property management company I've ever come across. My units sat vacant for months and were not maintained at all. When I did an inspection of my property is was clear why it was never rented. A neighbor told me he tried to call them 5 times to see the unit but never got a call back.
This business is a slumlord! They will take the cheapest way out to fix anything that will go wrong while you are renting from them. Check out or be warned about their late payment policy!! After 5pm on the day its due its considered late in their eyes! Then they have a late fee of almost $200 bucks and goes up daily! This isn't even legal, the day is not over yet at 5pm!! Don't use these people, u will regret it.
Promises places with no credit check then there where credit checks then you give him a $100 to "help you" and gives you a "private list" that no one else can see which is not true at all. You have to go through the list yourself which 2 out of 100 he spends you actually meet your needs. He doesn't know where the properties are or Even know how to open a lock boxes !! You dont talk to him for days no email no calls! We strongly recommend to look else where.