Not happy with them total fraud I’m out 150 plus my copay because their staff lack a common courtesy .
From Business: Dr. Barrera is an Optometrist in Laredo providing complete eye care services for the surrounding communities. As a licensed optometrist, Dr. Barrera provides exam…
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I went to Galo Optical after reading a review indicating that all prior personnel had been fired, so I expected that they would be focused on customer service. What a disappointment! Unbelievably careless personnel ignore you as you wait endlessly. Had to wait 30 minutes for some nincompoop to go into a side office and fetch my $400 pair of designer glasses, and I wouldn't even have gotten a case for them if I hadn't insisted. It's hard to imagine a more inept staff hell bent on losing business. The checkup and medical care was very good, but I recommend another mass firing for the staff because they are awful. I'll never set foot in that place again!
Highly Recommend!!!!!Great location. Upscale optical clinic and lenses and frames right there to choose from no need to drive around. You get your vision checked and glasses all in one place. Excellent, staff. Physician was very thorough and kind and her at ease personality made me feel very comfortable. I'm not from laredo just a couple of hours away. Guaranteed, I will recommend this office its worth the commute. Your lucky Laredo,Texas.
This doctor once had really bad staff but got rid of everyone. He now has a remodeled office and very professional staff. He goes out of his way to give the best service. Very fast eye exam in and out in less the an hour with the whole family.