Td Real Estate
3131 E Grand Ave, Laramie, WY 82070
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Worst Property Management experience I can imagine. As a property owner I have had no problems with my property for five years under the last manager. Since TD has taken over in the last year I have had nothing but problems and zero solutions.
So unorganized and unprofessional, after calling to find out why rent payments hadn’t been deposited on time from long time tenants for the third time in a six months period, I the customer was yelled at and told that they could do nothing about it and that was just the way it was.
On a separate occasion I had work done by a plumbing company and TD took $1600 out of the account to pay the bill and when I called to request the statement of what work had been completed and by whom they didn’t know what I was talking about. If you want someone watching your property choose any other company than TD. They will bill you a premium rate and give you now service.
I have spoken with both tenants and they have also had no response to multiple requests for service. So it seems they are collecting a check each month and not taking care of either end of the renter/owner equations. Avoid at all costs!!
I rented a house in Laramie for which TD Real Estate was the rental agent. Everything about my experience was positive. Jessica was very helpful, flexible, and supportive when I initially discussed and rented the property. They made moving in easy for me in inconvenient circumstances. When issues arose concerning utilities and repairs, Holly and others were very good-natured, cooperative, and responsive. Their website worked really well for me to pay charges and to keep track of communications.
NOT BBB ACCREDITED. ZERO STARS. DON'T USE TD. The manager is very unprofessional and downright rude. She was extremely unhelpful in our move out process. Worst property management company I've ever done business with in my life. I don't like writing bad reviews, but TD is a model for what NOT to do as a business, any business. They nickel and dime tenants and rip them off for everything they can. They are very unorganized, careless and very unprofessional. When it came to TD fixing, repairing or doing anything responsible, they failed. Greedy, unorganized and unprofessional. If you go through them, take CLOSE UP PICTURES of the ENTIRE HOUSE, as well as a very thorough inspection, because otherwise you'll never get any deposit back and you'll have a huge headache. That's what we got for leaving the place cleaner than we found it to begin with.