Fast food is fast food, but in Laramie, WY, this is the best fast food you can get. The staff is very friendly, the store is very clean, and if they mess up your order (which is extremely rare), they'll fix it in a second. In walking distance of campus, this place is great any time of the day!
Overall experience - TERRIBLE! !!Service SUCKED! !! Will never go back to the Laramie Sonic again.
First let me start off by saying, i was out raged when i walked into this facility and instantly was overwhelmed with the surprise of someone waiting for their order to be fixed in front of me.To follow up i stood at the cash register for about five minutes waiting for one of poorly groomed associates to realize that they work at a "fast food" chain. I was then helped by a young lady who apologized. I placed my order only to find that their service in the kitchen was sloppy which agitated me. When my number was called, i looked at the dirty tray with not four burgers that i ordered, but two misfit, poorly wrapped burgers. When i confronted an impolite employee, he seemed to have some kind of smart reply, his hat read neff, yet i believe he must have not had a proper education. I say this because he simply acted like he could not read. I was outraged when he he told me to "F*** off" and even more outraged when he threatened to call the police. The service was wretched, the employees were uncaring as if they did not respect their customers. The management must be recognized, not for outstanding achievement but in fact poor leadership capabilities.