What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Hands-down the best mechanic shop in town. Tim does first-rate work. You may have to wait a bit to get the vehicle in, but the wait is VERY worth it. When my husband is unable to get time to fix something, Tim is our go pro.
Very poor. He does not respect the customers. Took one month but then refused to fix the car ...Reason: He is too busy..
I have had a lot of experience with mechanics in Laramie. Hometown Garage has won over my business based off the quality of work, prices, and customer service provided.I have had to rely on hometown garage on two occasions. The first time I had already decided to have them fix rear main seal leak on my Tacoma. The prices were competitive and Will, the owner, has a rich history with working on Toyota trucks. However, my truck had been hit by a red light runner shortly before i was suppose to drop it off. I was able to have the truck towed to the shop to be fixed. Since the damage was purely mechanical, Will took over from there and worked with the insurance companies to get my truck back in working order. Actually, the truck drove better after the wreck than before. Shortly after that, my Landcruiser died. The shop quickly diagnosed it as a bad alternator and presented me with multiple options, of varying prices. I highly recommend this shop for anyone living in Laramie.
Cost me $30 to put on 2 pop rivets to attach a plate on my trailer. For 5 min of work they don't need repeat business I guess
Fixed my car and did a good job. Then told me my timing belt was cracked and should be replaced ASAP, cause it had 100,000 miles on it. Which was replaced at 68,000 and a receipt to prove it, they said no way possible. There is no visible wear and tear on timing belt or cracks. Also said my front muffler is bad. What is that? muffles are on the rear.. when I asked questions, front desk lady was rude and told me to get a second opinion. Fixing my car for 5 years, first repair done by mechanic. Usually just pay for diagnostic. Later finding out, this company sells used parts on EBAY. Almost like straight scrapping. Debbie has to be the worst receptionist
Best place to take your car, just got new tires and mount and balance was included in the price of the tires they were fast and real professional I'm going to them from now on for all my car needs
Best place in Laramie to get your car fixed they know what there doing and well trained Thanks Mark, Dave, Les for all your hard work over the years
Do NOT go here! I took my car here when it was not running, they called to say that they "fixed" it and it died only a block from the shop. They claimed it was the fuel pump. I proceeded to bring it back a three times to have them right their wrong, spent about $1000 and my car still does not run.
Trustworthy service, fair rates, and quick turnaround- this is the only place we trust with our vehicles!
I took my truck to get a free diagnostic check from O'Reilly's Auto Parts, and they told me my oxygen sensors were out of whack, so I had them order in the parts for me. They don't so installations, so they recommended I take it to Les's and have them install the O'Reilly parts for me. Before I went in, I called them on the phone, and some old man who couldn't hear a word I was saying answered. Before even asking the make or model of my truck, he asks for the vin number, but I didn't know, so he told me to just bring it on by. Since I was close, I swung in to have them take a look. When I got there, one of the workers was backing one of the other vehicles there out of the garage, but when he got into the street and drove forward, the hitch of that poor person's truck fell off in the middle of the street. I told the old man (the same one that answered the phone), and after explaining what I just saw 3 different times (I had to point out exactly what I was talking about), he finally went out there to get the hitch. When he came back in, I explained that I was the girl on the phone that he had talked to less that 5 minutes before, and I wanted an estimate on my oxygen sensors. He told me that he refuses to install other people's parts nowadays (when I specifically told him on the phone that I already had the O'Reilly parts coming), so I said "Well, I don't have to buy the O'Reilly parts, so could you give me your own estimate?" And he says, "Well..... We're all covered here. We don't need your business." AFTER HE ASKED ME TO COME IN!!!!!!!!!!!!!!!!!! Awful customer service!!! Don't ever take anything to this douche bag. He doesn't deserve any customers at all with the way he treats people.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.