Well my experience started out good, but soon went south after purchase. Upon getting my new atv home I discovered the tires were low, battery was dead, no gas, extra bolts laying in the frame, and here is where it gets good the rear brake master cylinder was not hooked up and the brake pedal itself was not attached to the machine! All of this after they told me how great their techincians are. I called and they didn't seem all that worried about it , but did order the parts. I was told the parts would be in in 3 days. When I called to check on my parts after 1 week I was informed that they had not been ordered yet because they did not have enough items for an order , when I asked the service guy about the 3 days he got mad and hung up on me. I called back and talked to the owner and his repsonse was "well you must have sworn at him." not a chance I have done automotive service for 20 years I know that doesn't get you anywhere. I then received my parts which I will install myself since I witnessed the kind of service work they do first hand. I called and asked salesman to check with the owner and see if he would ok heavy duty front springs for my inconvienence. Salesman never called back so I called and he stated the owner would sell them to me for cost. $56.00 each ??? retail is $74.95 a pair. Bottom line is these people do not care about customer service ,are not knowledgable about the products they are selling, they lie, they don't return phone calls etc. buyer beware!!!!
I purchase a certified pre-owned BMW from Grand Blanc BMW Dealership and since the purchase it has been going back and forth to their repair shop. …
1515 S Lapeer RdLapeer, MI 48446
Everything was excellent! Bought a new Escape and they had everything ready to go when I got there. Great staff very friendly and knowledgeable. A+
Do not go to this dealer the lady that sold me my suv told me I was buying a dependable car and failed to disclose all of the problems she knew it had. My car was in her shop 4 days after I purchased it because water was pouring in through the roof,and the transmission sensor was gone. I broke down on the highway 3months later, all within 4 months of buying my car.
Bought a car from Bill Gunther at Milnes Ford...Best prices around and the BEST car buying experience you will ever have... Call or Text Bill Gunther direct 810-288-7654
Our experience with Milnes Ford has been very satisfying. Very quick to find us a vehicle to fit our needs and budget. After shopping around, we found them to be the most caring and helpful. Rob was very helpful and professional which is so appreciated! We would highly recommend his expertise. Thank you!
I had an excellent experience with maleness Ford route was a wonderful salesperson seem to have a genuine interest in what I was interested in finding Rhonda was the financial person and she was absolutely excellent got me a lower rate right at the end
It is always a pleasure to visit Rob. I feel VERY well taken care of and never mislead into anything. He remembers my family - even the name of my dog!! TOP in my book!
My experience with this dealership was absolutely amazing. I would like to thank Rob Betley for taking the time to help me find the perfect vehicle, Keith Perry for taking the time to make sure that the payment fit my budget and Rhonda Jones for getting all the paperwork together. I love my new 2015 Fusion!!!! Also Rob took the time to sit in my new car with me and tell me about all the great features plus Rhonda personally introduced me to the service team which I thought was great - also the icing on the cake was when I saw the dog Drake running around and getting lovin from everyone including myself - that really made me smile. The whole experience was awesome and I would like to thank everyone that I met that day who made it possible for me to drive off the lot in my new car.
Rhonda Jones was great she tried everything to get me into a super duty and told me what I need to do to make it happen even informed me right away I was not able to get it other times I had to hunt the salesman down to find out she was great
After getting the run around from another dealership I decided to call Milnes. Rhonda was AWESOME and I am now the happy owner of a Ford Escape from Milnes Ford.I highly recommend not wasting your time with other dealerships and just start your journey for a new vehicle at Milnes, I know I will next time! Thanks again Rhonda.