Dont ever go to dealership and buy or have mechchanic work done!! Picked up our 2002 minivan from them last thursday that was originally bought from them. Was getting front brake line replaced on it after a week of having van back the right front wheel care off from tire not being tigtened down broke all the studs now its going to cast 200.00 to have it fixed SHADY REAL SHADY!!!!!
48 W Genesee StLapeer, MI 48446
This place is great. Excellent inventory, great customer service, and they were willing to work within my budget. If you are looking for a new car o…
1515 S Lapeer RdLapeer, MI 48446
Well my experience started out good, but soon went south after purchase. Upon getting my new atv home I discovered the tires were low, battery was dead, no gas, extra bolts laying in the frame, and here is where it gets good the rear brake master cylinder was not hooked up and the brake pedal itself was not attached to the machine! All of this after they told me how great their techincians are. I called and they didn't seem all that worried about it , but did order the parts. I was told the parts would be in in 3 days. When I called to check on my parts after 1 week I was informed that they had not been ordered yet because they did not have enough items for an order , when I asked the service guy about the 3 days he got mad and hung up on me. I called back and talked to the owner and his repsonse was "well you must have sworn at him." not a chance I have done automotive service for 20 years I know that doesn't get you anywhere. I then received my parts which I will install myself since I witnessed the kind of service work they do first hand. I called and asked salesman to check with the owner and see if he would ok heavy duty front springs for my inconvienence. Salesman never called back so I called and he stated the owner would sell them to me for cost. $56.00 each ??? retail is $74.95 a pair. Bottom line is these people do not care about customer service ,are not knowledgable about the products they are selling, they lie, they don't return phone calls etc. buyer beware!!!!
This place was great to work with. Would recommend. No pushy salesman to deal with. Would come back to this place.
Everything was excellent! Bought a new Escape and they had everything ready to go when I got there. Great staff very friendly and knowledgeable. A+
Do not go to this dealer the lady that sold me my suv told me I was buying a dependable car and failed to disclose all of the problems she knew it had. My car was in her shop 4 days after I purchased it because water was pouring in through the roof,and the transmission sensor was gone. I broke down on the highway 3months later, all within 4 months of buying my car.
Awesome and informative
Mike was awseome to work with! Made my daughters first time buying experience a pleasure! Accomodated after hours to finalize our paperwork...which i really appreciated.Thanks Mike!!!
This was the best car buying experience i have ever had !!
I was fortunate to have purchased a used (2000) Jeep Wrangler from Thompsons, the staff displayed integrity,courtesy and professionalism to the highest degree. The jeep runs great and has added lots of fun to our lives in Florida! Mike and the rest of the staff a huge thanks to all..Keep up the good works
Bought a vehicle forn24000 and the cruise doesn't work less then 24 hours later and goldyvsays oh well. Pos...