What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
While working with other dealers for a car shopping, a friend gave me Marti's contact. I am happy I made that call. Marti worked toward my interest and settled the deal in two hours. She is awesome !
Marty was so helpful she definitely went above and beyond to help me. She was more than helpful and I will defintely go back for future vehicles!
When Working with marti there was no language barrier which made things easier for everyone. We always enjoy Working with marti. Everyone else was nice an polite
Bought our 5th car with Marti Aldeco. Great customer service. Very satisfied customer. Great prices. Marti does everything possible to help out. I recommend and will come back every time.
Just purchased my 4th vehicle from Motorcars and deal with Marti every time. She is the best sales person around she goes above and beyond to get you what you are looking for.
Marti was very friendly and worked with me, she gave me the best deal that she could with the money I had to spend. There was one thing that I was offered but not able to get with my deal but it was not due to Marti not trying more than once to get it for me. I would recommend working with Marti when lokking for your next vehicle. She even stayed past closing to wait for me to come pick up my car. She could have made me wait until the next day but she waited. Thank you Marti for all your help.
First I want to start off with I'm an Army retiree. I purchased an 09 BMW 55oi and Jacob had it delivered to my doorstep; I never stepped foot in the dealership I've been looking almost a year for this particular make and model. Jacob was nothing but the utmost professional car dealer I've ever dealt with in my 20 years of purchasing from car dealerships. Everything went smoothly and I thought it was to good to be true. Jacob is the MAN and I would recommend him to anyone of my friends.
Mike saved me a lot of money i would highly recommend motorcars of lansing. especially Mike
My beloved Buick was totaled recently had to find another vehicle. Cadillac ATS was beautiful but had an issue. The management team as well as Jacob, personally met with me and guaranteed in writing to fix the issue. Followed through with their word and I couldn't be happier! Will send more business their way. Hard to find a person who sticks to their word these days... JOB WELL DONE!
I hesitated to post this for fear of retaliation, but in good conscience I decided to give other local motorists the heads up.I've been happy to put up with prices here because of good service and communucation, but that was before I dealt with the owner directly. After a routine oil change I needed two major repairs in a row. When I had the audacity to say that that seemed like a huge coincidence and ask if there was any chance they were related, he told me I "lost credibility" as a "difficult person" in just about the most patronising and unprofessional method possible. Oh this was also after I got saddled with a bill that was fifty dollars higher than the grand total I had been quoted (and yes I was VERY clear in asking for the cost out the door, I always am) because his definition of "grand total" and "out the door" apparently don't include tax because it's not money he gets to keep, or so went his excuse. Apparently I was also "difficult" for bringing that up. I'm a youngish woman, I get patronised by mechanics regularly, but this was a whole different animal, I have NEVER seen such behaviour from someone who's supposed to be a business owner. UPDATE the business replied to my google review (identical to the above text), stating that I called to "apologize for my behavior" and "she happy now". None of this is remotely true. I called the day after the incident to thank the desk staff for being nice to me and extend my regrets that they have to deal with their boss' ugly behaviour. A few days later they called to try to get me to remove the review, which I wouldn't do because there's nothing untrue in it, and apparently their solution was to write a response lying about me. I gave the benefit of the doubt and was very charitable in my review but apparently they really are just plain unscrupulous and not above lying to try to save face.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.