I had to call and wait on hold 3 different times to get a corrected phone number that wasn't available on line--business related and also wanted to look into that business. I spent over an hour trying to get the proper information; by the time I finally DID get it, the office was closed. At least the people on the phone at the AG's office were polite--inept, but polite.
Lansing, MI 48901
I have been there 4times,did the online application for medical insurance only. I had copies printed out of all the paperwork they needed took it to the desk,the lady made a comment about she went to collage and she is stuck there stamping papers .Good lord I said to her so did my husband and has worked all is life also,n we would be more then happy to sit there and stamp papers, as this was the 3rd yes the 3rd time down there.to find out each time they can't find our copies of everything we needed all personal IDs n bank n mortgage info n back pay stub ,Dr bills sence my husband as had many serious health issue more then I but I also have Heath issue .And our meds are crazy expensive,let alone Dr n test ,labs.had copies of everything that ask for . my question is how the heck can they loose all that 3 times and it's on there computers.wth do they do there???????
No one answered it JUST RINGS. THEN DISCONNECTS. WHY WOULD THIS DEPARTMENT HAVE NO PEOPLE TO HELP. I WONDER IF THIS HAS ANYTHING TO DO WITH SERVICES BECAUSE OF FLINT WATER ISSUES.., SO NO ONE GETS SERVICES ???..
NO ONE ANSWERS, YOU LEAVE A MESSAGE BUT NO ONE CALLS BACK. IF YOU CALL BACK BACK THEY PROMP YOU TOUCH A NUMBER . IT RINGS THEN DISCONNECT
I have made 8 phone calls 4 to my caseworker and 3 to supervisors to find out if I have to turn in paperwork and have not gotten a return call or anything through the mail. I feel these people collect a paycheck to do nothing!