Great food, great drinks, great price...
2725 Preyde BlvdLansing, MI 48912
From Business: Founded in 1992, Panchero's Mexican Grill is a chain of quick-service restaurants with more than 50 locations in the United States. Its restaurants specialize in …
Lazy people won't seat or not authentic at all!!! Terrible service terrible servers . Don't recommend it at all
Wonderful food, friendly service and affordable. My local colleagues and out of town colleagues love Alicia's.
Wonderful atmosphere. Great authentic food. The salsa is the real deal! I am from Texas and to me this was just like the places back home. The service was awesome!
Called to place a delivery order at 10:00 a.m. today (staff is usually rude). When my call was answered I was immediately asked to hold (however, I was not placed on "hold," the female who answered the phone must have simply placed the phone down). While on "hold" I could her the female who answered complaining (to either another employee or customer) about having to work yesterday (Sunday), how she doesn't like working on Sundays, and she had to work with Rosa and she hates working with Rosa because Rosa just sits around and doesn't do anything. This goes on for about 4 minutes. I finally place my delivery order and am told it will be about 45 min. At 11:30 a.m. they still haven't arrived with my lunch. I call them to ask what was going on... was told that there was only one delivery person, they should be pulling in anytime. (No apologies, just matter of fact). The delivery guy finally arrives at 12:05 (2 hours 5 minutes after I place my order). We tell him no thanks and he simply says okay and leaves.... again no apologies, no explanation, nothing!!!!
Food was good.... service was garbage... no kind of respect
Been going there every Friday for months. Excellent service. Love the new specials, need to update the menu to include the new dishes.
A couple poor experiences at this place now. The most recent (last night), so bad I felt an overwhelming urge to attempt to contact the owner and advise them of the experiences. Interestingly little information about Frank Delecruz is available online, but I did manage to find out that he is a Registered Sexual Offender out of Florida (http://offender.fdle.state.fl.us/offender/flyer.do?personId=61648#). I guess I shouldn't be so surprised considering how shady his restaurant is... Eat at your own risk.
My wife order food then there employee said she didn't and called my wife a lier but charged us for six tacos and one tostada don't order over the phone they will say you didn't order that
I am seriously unsure how this guy is in business. this was a second attempt at placing an order. The first time was horrible with mis-wrapped food, not taking multiple credit cards, mushy food, and someone who seemed to care less when the the concerns were voiced. We thought another try was warranted. A bunch of us wanted to order and again this place would not take credit cards and basically made the order-making process very dissatisfying. Some still placed an order anyway, and the rest placed an order with the daily bagel some time after. the daily bagel showed up first. i guess all the positive reviews must only be if you go in-house because jalapenos certainly has not impressed this bunch of folks.