Optimal is a first-rate medical staffing and home care company that is the most exceptional that I have experienced as a client in nearly two decades. This company treats their employees with the utmost respect, consideration, and fairness in compensation which translates into a higher quality of care for clients. Optimal invests in training its caregivers to meet the needs of individual cases far more than any company with which I have worked. My care is complex and Optimal has trained new caregivers significantly more hours than other companies that are short-sighted and cut corners on training to keep more money in their pocketbook. Optimal operates at a higher level of awareness and integrity, to provide a higher quality of care with greater client and caregiver satisfaction. This is exceptional, and I salute Optimal for conducting their business in alignment with their longstanding value of providing the highest quality care. Some things are priceless and pay off in the long run, in terms of reputation and the fulfilling satisfaction of walking the walk of excellence while meaningfully touching the lives of many clients, patients, and Optimal employees. I found it exceptional that I was assigned a nurse manager who helped me develop my own care plan that delineates the specifics about my care of which I would like all staff to be aware. This is a brilliant and empowering approach that provides the utmost respect, consideration and autonomy for clients who choose Optimal care. The nurse manager is also available to discuss any concerns or ideas that clients have. I also have a scheduler who has been designated for my case. I really like this approach because it minimizes scheduling errors.Optimal highly values communication with caregivers and with clients. The company is well organized under the leadership of Kevin Collins, Founder and Owner, who is involved on a daily basis in a heartfelt and dedicated manner to provide exceptional care. The schedulers and supervisors meet weekly to go over schedules and assess where they stand with client needs. Communication within the organization to promote optimal client care is emphasized in various ways for the benefit of clients. In summary, Optimal Medical Staffing & Home Care strives to Exceed Expectations, and I am very happy and grateful that I chose them to provide my care!Infinite Peace, Love & Gratitude, Craig Oster, PhD23-year ALS (Lou Gehrig’s disease) survivor/winner &Co-founder/Scientist/Advocate at THE HEALERS campaign
1011 S US Highway 27 Ste ASaint Johns, MI 48879
From Business: Caring is at the heart of everything we do. It is our passion. Home health and hospice care is the reason we exist. Whether we are answering your questions or pro…
not very business oriented, hears a rumor that was unsubstantiated and pulled nursing out of a facility based on false information. not professional and does not listen to detail.
It has been my experience that Optimal is a dedicated home care agency. Optimal is clearly committed to providing the best possible client care. Their staff was dedicated and reliable. I highly recommend Optimal to anyone needing an extra pair of hands to care for a loved one.
outstanding nursing services- committed staff.