I tried this place for a while. The technicians are not the friendliest people. Be careful if they are busy -- they burn you when they are busy because they are in such a hurry. I get the gel nails and the rush you through to get to the next customer. I go in the late afternoons, early evenings or Saturday when there are more people, so maybe it's better during the day.
I used to go to their location on 167 & Torrence, but it became crowded and the staff extremely rude. I started going to this location after that and was going for years. You can make an appt, but it doesn't matter, they will make you wait and walk-ins usually come and set you back. It's a bit cleaner than the other location, but for the price it's good.
Rude Rude Rude and the place is not the cleanest!