RPM Small Engine Repair
2107 N Line St, Lansdale, PA 19446
Called in March for work on my riding mower. Mower was picked up at my house within the week... and never returned. Called a month later, was told he would look at it. Called at 2 months, 3 months, now it is November -- EIGHT MONTHS AFTER HE FIRST PICKED UP MY MOWER, and I still do not have it back. I hear noting but excuses. And it is always the same excuses. "I was out due to an illness, my other repair guy left, I'll look at it first thing next week... " same old BS. Always me calling for an update, never anything coming from him.
And right now, I still do not have my mower, despite giving him one last opportunity to just return it so I could get it fixed elsewhere. If I could give zero stars, I would.
My next call, after this review, is to the police.
UPDATE: less than one day later, RPM engine sends me a text message demanding $125 for my mower or I won’t get it back. Claiming they have “parts and time in it.” Complete lie. Only use this place if you feel like having your equipment held for ransom. One of the most pathetic experiences I have ever had with any business, anywhere.