We made an appointment to check out a car they had listed online. We arrived 15 minutes early to our appointment and test drove the car. The car and price were great and we were ready to buy the car right away. We were asked to wait since they were already working with other customers and we had no problem doing so. After about 30 minutes the manager, Tyler, came out and begrudgingly agreed to sell us the car that night. He would need to stay 30 minutes past their closing in order to do so and seemed very irritable. We immediately called our insurance and had the temporary ID card faxed over. He then decided he wasn't going to stay and told us we would need to return the next day in order to purchase the car. We explained to him that we drove over an hour and needed the car to get to work the next day and we were told to wait and already had the insurance and financing approved. The salesman then suggested putting dealer plates on the car and letting us take it home that night and he refused. We then asked if he could reduce the price by $200 to help with the burden of missing a day of work and having to drive back and forth and he refused and then told us he could charge us more if he wanted! We immediately left and cancelled the insurance on the car. I can't speak for the rest of their employees but he should definitely not be in the customer service industry. If you are hoping to have an enjoyable car buying experience I would highly recommend going somewhere else!
24. PG Auto Center
639 N Cannon AveLansdale, PA 19446
From Business: The PG Auto Center is Lansdales "go to" auto repair and service facility. The PG Auto Center is also the most convenient location to buy a used car. Our cars are …
Wayne was very helpful with everything we needed and he gave us a positive experience. Thanks a lot Wayne!!
Old forge is great! Wayne is a class act and will do whatever it takes to help you out. Their cars are just as described and the pictures on the Internet don't do them justice. You won't be disappointed. I'm not.
This dealer took a personal interest in caring for my experience with his business. The truth is very important to me. In my opinion, the truth is not true words, but rather leaving a true impression. This dealer has always made certain I completely understood what I getting and what it would cost.
We love the car! Good job of going over the car with me!
Quick honestest response to my questions
I recently went to Old Forge to look for a used car. This was the 3rd dealership I had been to and I wasn't looking forward to dealing with another salesman. What a great experience! Everyone there was helpful and knowledgeable about the cars, warranties they offer. I will DEFINITELY be back!!
Perfectly happy with the car! The purchase, price and you guys
I went into Old Forge Motorcars to look at the cool clasic cars at first. Then a few weeks later I found myself in need of a new car as mine had "kicked the bucket". I went back and purchased my very slightly used car from them. The overall experience was fantastic. Pat D and Jimmy Mac could not have been nicer to me. Once I picked the car for me, I was out the door in no time. They had done a 130 point inspection on the vehicle and a state inspection which made my life that much easier. If you are in need of a car I highly suggest Old Forge Motorcars. With a Sears Auto Center attached to the Dealership, you bet I will be getting all my car care needs there.
the sales rep - Wayne - helped my experience to be an excellant one ....he was a pleasure to deal with