What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
777 Middletown BlvdLanghorne, PA 19047
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
137 E Lincoln HwyLanghorne, PA 19047
Visit our websitebertrandsauto.com
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Bertrand Auto has been a major player in Lower Bucks for years. They always provide me and my family quality service at affordable prices and I alw…
250 Woodbourne Rd Ste 1Langhorne, PA 19047
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Bertrand Auto has been a major player in Lower Bucks for years. They always provide me and my family quality service at affordable prices and I always know that we will pay for only what we need done EVERY TIME!
Sorry its always the idiot that does the token review. I have to clarify something. I have been a faithful customer of this shop for the last 15 years. I would not take my vehicles ANYWHERE else, because I know I am going to get my car fixed and its an honest job. Ward, all I can say to you is you need to fix your own vehicles. No one is in business for your charity If frank says its 350 thats because the one you needed (with parts that go with it) cost that. and as you stated he quoted you the retail price. Sounds to me like you wanted the related , Uncle Frank free price. It also sounds like your 17 so when you grow up perhaps Frank will show pity on you and take you back. I highly doubt that as he is the number one shop in Langhorne area and always carries a full schedule.
they bait and switch, and the refuse to negoiate even 100 bucks they saleswoman flat out said if i want a 100 off i would forfeit my warranty. this weird short looking guy sat in his office and i could hear him cause its so small inside say "what the f**k is she crazy its a good car the way it is." they had a fit cause i asked for a car fax it took an hour to receive that, so i checked the car fax on my own and paid 50 dollars and their carfax did not match the one I paid for, there was frame damage on the one i paid for and nothing on the one they gave me.
Came over to install a set of tires and balance them.Published prices where $10 to balance and $14 to install.I was told because my tires are 235/55-17 they will cost $35 to do the work per tire.I sad OK, expecting a best possible service for extra cost.Did not think twice,after i left the store i looked at my wheels, only to find to my dismay , that my BMW alloy wheels had balancing weight on outside of the rim.My old set was balanced with stick on inside the rim weights.They where ripped out and replaced with ugly outside once. I called and complained.I was told it is my fault and i was supposed to tell them that i wanted the inside types. I asked to fix the problem, in return i got a response that i needed to pay another $20 per tire to balance.I told them that i will do it, but that will be the list time I am ever there as a customer.To my disbelief I was told that they are fine with me never showing up ageing.I got gouged, double charged and got bad service for $250 total for mount and balance,Never ageing I will show my face at STS at Fairless Hills for anything.
In these times, I like many try to save money when I can. I needed a new water pump installed and Frank (president) quoted $530 for the part. I did a search online and found his price was retail but the pump was readily available for less than $150. When I spoke to Frank about this, he told me to pick up my car that he wasn't going to "do this". In this day and age, business owners need to understand that pricing (and other) information is readily available online and price conscious consumers will do the research and be well informed. I felt Frank's reaction was rude, shortsighted and I will not refer him to anyone.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.