More Info
- General Info
- Solomon's Furniture is located on the border of Lanesboro and Pittsfield at the Berkshire Mall. They specialize in quality discount furniture supporting the Berkshires, eastern New York and southern Vermont. They have a great selection of bedroom, living room dining room and office furniture. They also have a great selection of mattresses.
- Email Business
- BBB Rating
- Brands
- coaster
- Payment method
- paypal, all major credit cards
- Location
- Berkshire Mall
- Other Link
- Category
- Other Information
Parking: Lot
Reviews
07/20/2014
I went to the store at Berkshire Mall with my husband and my baby, looking for a bed and dresser for my toddler daughter. As we were browsing and walking, all sudden the heel of my shoe got stuck in a hole on the floor at the store. My shoe got ruined, came off and I was lucky not to break my ankle. I called the sales person, a young man. I showed him a bed that I was interested on and told him "but first I want to tell you there is a hole on the floor over there and the heel of my shoe got stuck and look, it's ruined. I hurt my ankle, that is dangerous". He gave me a bad attitude and said "ok" and walked away. I was disappointed and upset he didn't even bother checking where the hole was, neither said "I'm sorry" or "I apologize for the incident". I was telling him so it doesng happen to anybody else. He could have said "thank you for letting me know, we'll fix that floor or make a sign ASAP". He didn't even help me with the bed I said I liked. My husband said "he is so rude, let's go". We left the place. They lost a sale of probably 2,000 which was our budget. And they also lost a customer.
08/13/2012
I had been shopping around for a couch for several weeks and had it narrowed down to 2 couches- 1 at Solomon and 1 at another store. I went back to look at them both one last time before making a decision. The associate at Solomon who I spoke with was extremely rude and condescending in her attitude toward me. So much so, that my 2 young kids even picked up on it and got upset. I just turned and walked straight out of the store. They lost an $800 sale and I definitely will not go to another Solomon store again.
Details
Phone: (413) 625-6474
Address: 655 Cheshire Rd, Lanesborough, MA 01237
Website: http://solomonsfurnitureoutlet.com
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