Since my car was totalled, I talked to and visited a few dealerships and this one by far was the best. Auto One had overall the best pricing and Paul was great. There were issues with getting the title from the previous owners because of a payout (not Auto One's fault at all) but Paul kept me updated the entire time of what was going on and everyone at the dealership did their best to get me in my new car asap. After I got my new car Paul checked in with me to make sure I was happy. This dealership is zero hassle and they aren't pushy or overbearing. They are fantastic with customer service. It was completely satisfied working with them and we will be back there to buy our cars in the future!
Adam was extremely adept at helping me clarify what my priorities were, so that he could help me find the car I really wanted. I was pleasantly surprised that my long search for a used (and yet dependable) car finally ended with a purchase I was truly delighted with. I believe that he provided all the information I needed to make an informed decision, and answered all my questions clearly. The only negative was the amount of time I had to spend at the dealership completing the financing process. It was much longer than I have ever experienced when purchasing cars in the past. But I was satisfied with the result, so it's not a major complaint.
T2R is the best place I have gone for a car so far. My sales consultant was Brian Fischenich. He was friendly, kind and understanding to my needs. I described what I was looking for and he found me the van I wanted. They are understanding to the problems of everyday life. If you need to be late on a payment they work with you. All that they ask is that you communicate with them as to when you can make the payment. I give them five stars because all around I have had an outstanding experience with T2R and have recommended them to anyone I know is looking for a vehicle. Thank You T2R for wonderful service all the way around!!!
After weeks of trying to get approved at many places I finally walked into Ticket to Ride. I was greeted by a sales man Javier. I had told him that I was in desperate need of a car and without one I would lose my job. I didnt have good credit but had a decent job and I just needed someone to help me out. He explained that he would do everything he can to help me and thats exactly what he did. I left that day in a new car that I love. It felt great to be treated respectfully and trusted by a company regardless of my credit score! Thank goodness for ticket to ride and Javier
A couple months ago I bought a car at Ticket to Ride. I wasnt sure about it at first but I decided to give it a try. I happen to have a great salesman Javier who helped me out and got me in a great car but thats not what impressed me most actually you know everyones great when there trying to get a sale! Its what happened when I had a little car trouble that impressed me. I called in spoke to Javier he assured me they would help me out and they did. Everyone there was helpful and got my car in and out of service quickly. Im glad I have a place I can trust.
The wife and I had s very pleasant experience TTR. We had Chuck as our sales person. Chuck was s very down go earth guy who worked hard with us on very busy Saturday afternoon. We drove away with s very nice vehicle. One thing that I pointed out to Chuck that bothered us, he took my concern to the service department for them go check it out. They stand by the cars they sell and said the will replace what needs to be replaced to make it right. I would recommend contacting Chuck at TTR if you need a new vehicle, and you s credit challenged.
I came in today to9 buy a car and the first person I seen was chuck. I want to let everyone know just how happy I am and how smooth it was for me to be able to buy a car. I don't know what I would have done if it weren't for chuck. He is the greatest salesman I ever worked with. he made me laugh and chuck will help you. you may not think you will ever be able to get a car but if you come see chuck I guarantee it!!!!!!!!!!. Chuck is the man!. you will feel at home here with him. Everyone was great overall. THANK YOU CHUCK!!!!!!!!!!!!.
My experience doesn't seem to be unique . I say this because this service I received was so effortlessly pleasant. Ely and Tonya not only handle my special needs , they took the time to make sure that it was carried through with satisfaction. I would remiss if I didn't mention the tow truck driver who brought me my car and the kindness he showed but also the mechanic who called me to address a simple question. Thank you Auto one you taken car buying to a different level. Did I mention I got a gem!!!
Just wanted to let ppl know that got 2 cars from there said would help credit, that's a lie!! They report to credit bureaus but it doesn't do anything for ur score!! Plus 1st car got apr was 47% and 2nd car we got was 20% but were told it will build ur credit since had none and it's a lie!! Customer service is not the greatest or very professional if there is an issue except Gary or Jeff the rest are pretty much rude after u buy from them It's just about the sale and that's it!!
I highly recommend AutoOne for their friendly trustworthy service. I worked with them when they use to go by the name Kiem Pre-own until I paid off my car loan then I came back when I was ready to buy a new car . I really hate car payments but Ely put me in a car that I wanted and didn't pick the car for me, I would like to add that Linda worked out a payment that I could handle. Plus they found the best auto insurance that I could afford. I wouldn't go anywhere else.