What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
I rented an apt from him 12/1/17. I was very sick when I rented it and got even sicker from the black mold in the apt. There was one window in the living room which was out completely. The repair man refused to fix it till spring and there was a minimum 1/2 gap around the doors. I refused to pay rent, he got a judgement from the DJ for $1602.75 and reported a debt of $2485 to the credit bureau.
I have had the great privilege to work with Rick Wennerstrom for the past 15+ years. I am a realtor and help people buy homes but not everyone wants to buy a house at this time, and not everyone can, for many different reasons. Without question, I have personally witnessed Mr. Wennerstrom's honesty, integrity & professionalism throughout our many years working together. Rick is ALWAYS fair. I have seen him go the extra mile time and again to help someone who could not otherwise have a home. Be honest with Rick even when you may have a difficult 'story' to tell, and Rick will do everything possible to help you as he believes we all deserve a second chance. His properties are in move-in condition at lease-signing. He and his team have a good system in place to handle all maintenance & emergency issues 24/7. I am proud to associate myself with Rick Wennerstrom's Property Management Company. My clients thank me for referring them to Rick Wennerstrom.
Rick is an absolute nightmare to simply get ahold of. I called this business for almost 2 weeks and left countless messages before I got a mediocre answer. I had to call other people in the office to speak to someone other than an answering machine. The employee I finally spoke to told me he would put me in contact with him, never came through. When I finally got to speak to the elusive Rick, he promised to forward me information but never came through. I would never consider doing business with him. Zero professionalism. Zero customer service.
Rick is a snake he will lie straight to ur face. He takes advantage of honest ppl who pay there rent on time. All of the property that he manages seem to be in horrible conditions. He doesn’t care about the Tenants he just cares about the money. I truly recommend if ur going to rent from Rick that you make sure u ask for the owners info as well. He will not contact the owners to make any repairs. He is the true definition of a slum landlord .
They are so unprofessional but yet they deny you because of past credit card bills. Well, let me tell you. The son is a complete jerk. He got smart with me and hung up on me as I was trying to tell him the place was a dump and needed work before he denies anyone else needing a home. Don't even go here because these people are horrible!
Say what you will about Rick, but I've had nothing but good experiences with him. I've been a tenant of his property for just about 3 years and every time I've had a problem I'll email him and someone is at my house to correct the situation the next day. I emailed him last night that my septic tank had backed up, the septic tank truck was here by the time I woke up this morning. It's a mutual respect, I pay my rent on time every month (never been late) and he does his part!!! My sister rents from him also and she's always raved about him as well!
He is very unprofessional. First the bottom room wasn't done on time when we moved in and we weren't told until we called after we showed up to move it. Second, it took forever for to get those repairs finished and call us back. Third, I called and reported that we were having an issue with the well (which turned out there was an issue with the electric) and took 48 hours to call us back and then another 24 hours to get someone out to fix so we were without water for 3 days. The final straw was the septic needed to be pumped and we called and he said that we were lying, that the septic was just pumped before we moved in. We call a friend who owned a septic company to take a look and he even said it needed to be pumped. Rick refused. So we left as we couldn't live without being able to use a toilet. We gave 30 days notice. He then proceeded to try to sue us by saying we broke the lease. It was dismissed by the judge when we showed the notarized letter and receipt signed by one of his secretaries. The owner then fired him after we brought the septic issue to his attention.
This place is horrible!! The people that work there are beyond inadequate aka Barb!! That woman is so unprofessional. How she made it this far is beyond me. She is worthless. The other reviews are correct... Nothing gets fixed! I'm sure they still get there pay check weekly, while we wait months for things to be fixed. Yet expected to keep paying the full rent ( their pay ck)!!! If you do not pay your rent on time (a day late) Barb is on the phone threatening to sue you through the District Court (I have a vmail to confirm) Absolutely absurd!!! Do not rent thru this place!! Not worth the aggravation or headache. Especially not worth the $$$$
A good friend of mine just told me he spent $12,000.00 to repair a mistake that was made on his house built by Horst and Son 11 years ago where the builder failed to properly install a diverter on the roof that allowed water to drain down behind the stucco which leaked thru the window and the walls. He called Horst and Son and they never even came to look at it! Some "Family" business, I'm sure the founders are rolling over in their graves!
If you find yourself anywhere near Kathy muzevich, run away as fast as you can.. Karma is going to catch up to her one day.
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.