She does not follow through with sending documents to her clients. My husband and I called for an appointment in February to file early. The date was for the 26th in the afternoon. We arrivedon time with all the proper documents but 2. They were sent to her that same evening. During the visit she told us we would receive the package in the mail in a few days. We paid for the service that same day. It is now July 3rd and we have not received any paperwork, nor do we have any explanation as to why we did not receive it. We are unaware with no way to find out, if we owe any taxes. We were told that we were to receive an electronic reimbursement for our federal. That has not happened as well. We have had countless, phone calls, e-mails , and letter sent to her to respond and to do do the right thing. She has ignored them all. I did find her FACEbook page for her site and commented on that- she did not know who I was and said I must have been mistaken. Since 2 days ago she has blocked me from her page. All is want is for her to do the right thing by my husband and myself
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Eva has been doing our taxes for 8 years and she is personal, pleasant and very knowledgeable. I would highly recommend this business to anyone that wants their taxes done correct and efficient.
Very pleased with my return ,very good service,very informed glad i chose Mr Galarza..
She is always great to work with and really knows her stuff.