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Robert E Schaff LTD Insurance & Real Estate

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CLOSED NOW
Today: 9:00 am - 5:00 pm
Tomorrow: 9:00 am - 5:00 pm
Years in Business icon
124 Years
in Business
(716) 683-7378CallVisit WebsiteVisit WebsiteMap & DirectionsDirections33 Central AveLancaster, NY 14086Write a ReviewWrite Review

More Info

General Info
We provide personal service and exceptional quality. Robert E. Schaff Ltd. provides all your insurance and real estate needs. We have been in business for over 100 years. Our unparalleled service, competitive prices, and overall value are why our loyal customers won't go anywhere else. We look forward to serving you!
Email
Extra Phones

Fax: (716) 683-3341

Payment method
check, master card, visa
Location
Next to the Lancaster Opera House
Languages
English, Polish
Associations
Consolidated Insurance Agents, Inc., Trusted Choice, Independent Insurance Agent
AKA

Robert E. Schaff Ltd.

Category
Other Information

Parking: Lot

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Reviews

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Nancy G.

11/17/2020

Provided by Thryv
Overall

As usual the ladies of the long time crew came through with no problems in these hard to work times

Diane B.

11/13/2020

Provided by Thryv
Overall

who does not like to save money? I always get a good rate :) along with friendly service.

Richard C.

11/11/2020

Provided by Thryv
Overall

Your company has been so good and answering all our calls and helping us when ever we needed the help we couldn't be more happier

Timothy K.

11/10/2020

Provided by Thryv
Overall

Garrett is the best, no matter how busy he is, he always takes time to answer my questions and help us with whatever we need. I always recommend his agency to people

Loretta P.

11/10/2020

Provided by Thryv
Overall

Robert is always helpful in that he explains in detail any questions I may have. His staff is also very polite and makes sure that my messages get to Robert promptly.

Barbara M.

11/10/2020

Provided by Thryv
Overall

Always very helpful. Paying less than previous insurance.

Colleen T.

11/10/2020

Provided by Thryv
Overall

I called to file a claim for my car. Someone sideswiped my car on both sides. When I called the customer service rep, he explained the claim procedure clearly. The adjuster and the appraiser followed through within a short timeframe. Great customer service!

Norma C.

11/09/2020

Provided by Thryv
Overall

always answers questions and explains policy and takes action when needed. I feel confident that my insurance needs are met with good rates.

David B.

11/09/2020

Provided by Thryv
Overall

Luke was so very kind, knowledgeable, and helpful in navigating our unique situation. As so many are affected by this covid 19, he provided help when we could not help ourselves. Thank you for caring, and working with us to resolve our situation in these times. Blessings, Kathy Baron Haskell

Tracy D.

11/09/2020

Provided by Thryv
Overall

Always a great job never had a problem.
I recommend you whenever I can!!

Anthony F.

11/09/2020

Provided by Thryv
Overall

Everyone in the office is awesome, they helped immensely when I bought my home and after two car accidents. The price is very reasonable too, definitely bundle what you can

Elizabeth T.

11/09/2020

Provided by Thryv
Overall

I have been a customer since I was 17. recently bought a new car this year and my agent made the whole process very easy for me.

Steven B.

11/09/2020

Provided by Thryv
Overall

Great service, always appreciate they’re help

Nicholas C.

11/09/2020

Provided by Thryv
Overall

WHile your office is easy enough to deal with, the products (Companies) are not as easy to do business with.
On a claim a few years back I could not contact them at all. It's difficult to be in a position of trying to claim large damages and not having anyone to call because it's night or a weekend.
Same with transferring auto insurance. I bought a new vehicle and couldn't transfer coverage to the new car because it was Saturday. Neither the company nor your office would answer a phone.

Karen B.

11/09/2020

Provided by Thryv
Overall

Always very helpful and responsive to our needs. Great service!

Details

Phone: (716) 683-7378

Address: 33 Central Ave, Lancaster, NY 14086

Website: Company Website

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