was a great night and dinner with my husband ..great prices for awesome food will be going back on date nights
I've been to this Gino's location quite a few times and the food and service is consistently lovely. The crust of the pizza is probably some of the best crust I've had and the tiramisu is absolutely incredible. I've tried it elsewhere and wasn't impressed, I didn't understand what all the fuss was about with tiramisu until I tasted it at Gino's. Hands down, best ever. I visited yesterday to celebrate my birthday and not only did they seat us in a quiet, private room for our group, they brought out a delicious dessert of layered spumoni ice cream complete with candles and song :) I love this restaurant, highly recommended!
My co workers and I thought we might try something new, they sent me to Juliannis with a 14 person order to go. Upon entering the premise I realized I had too use the bathroom, at 62 years old this is not uncommon and the need is sometimes urgent. I was greeted by a polite younger woman who informed me after asking to use the bathroom that the bathrooms were for customers only and I wasn't allowed. I informed her that I was going to be ordering food after and she granted me permission. Upon leaving the bathroom I realized that my 14 person to go order was in the car. Already confused as to why the extremely unreasonable policy and stringent enforcement I was intercepted by a disheveled obese older gentlemen who stopped me mid stride and asks in an aggressive tone "Can I Help You?" and I responded "no" and continued walking, I could see that he was visibly upset, and he adds "the bathrooms are for customers only!" I lost it, I told him I would never patronize them simply because of their up tight bathroom policy and rude treatment of potential customers, I swore at him and walked out. 14 people ate somewhere else, none of us will ever go back, I'm telling everyone I know and I happen to know allot of people in the AV and all of them eat food, just not from Juliannis. What kind of people turn away a 62 year old man in need whether he orders their awful food or not and by the way, this bathroom they protect as if it were Fort Knox, was out of paper towels and smelled. It takes a special kind of person to openly humiliate a 62 year old man who's only agenda was to go to the bathroom in order to not to embarrass himself and then reprimand him after. Customer service? I wonder what the food taste like.
BAD CUSTOMER SERVICE. The food was OK, but my family had a series of bad customer service experiences here. Our first experience was a to go order.We picked up our food and when we get home, half the order is missing. Not just one thing, literally half the order. I call in and they say they will deliver the missing food. 30 minutes later I get to eat a cold meal. The owner tells me to come back and he will do something special for me. A week later my family and I go in to the restaurant. The owner is there and tells me dinner is on the house. We eat our meal and guess what we get at the end: a full bill. My family and I will never eat here again. I do not recommend eating at this restaurant.
I took 50 minutes to get our main entree. They forgot to cook the chicken. Don't eat here. Manager did not handle the situation right. She said "we will cook it for five more minutes. It was cut into and all over her plate. If this does not gross you out, eat there.
I was shocked to discover my favorite Italian place was closed. Jeez man! Then I found out they had reinvented themselves as Julianni's, oh yeah! go there you won't be disappointed.
Well...I once came here when i was 10. My mother brought me there to try shrimp scampi 'cause she knew that was my favorite dish at the time. And boy i vividly remember that hot dish in a pool of golden butter, the defiant yet pleasant aroma of the garlic, and the brightly cooked shrimp with golden crispy edges as steam rolled off it. That was probably the best scampi i EVER had....but i was ten years old, what the heck do i know? Then our server who looked like Richard Belzer served a dish of spumoni ice cream as dessert, that turned out good...even though i tried to ask him what was in it specifically he just re-iterated that it was an italian style ice cream. Years have passed and my most recent visit was on Valentine's. For a little spot in the area it was busy that night. Now i live in the neighborhoods behind this restaurant and honestly never saw a crackhead or dope fiend in these parking lots....but they are down on the corner near 7-11. I still don't think they pose a threat to any patron of this restaurant. So my date and I proceed to the front where we waited 5 minutes then were seated. The server was nice, however he did take forever to refill our glasses and was absent for 20 minutes before taking our order. Mind you there's servers all around the dining area, looking directly at our need for assistance and ignoring our pleas. By the time our food came we were satisfied as how it turned out, though i wish they had a bigger variety of dishes since chicken parmigiana was the only dish i would consider. Then the bill for these two plates, two beverages, i think dessert....$45 roughly all together. Honestly, for that much trouble to pay that was NOT WORTH IT. And i left feeling bitter, haven't been back since. Don't let that stop you though, Valentine's is a crappy day to do any of that anyhow. I think it's better to catch this place when it isn't busy and not a holiday. and if you feel like buying a $15 dollar plate of chicken, be my guest!