What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
45239 Division StLancaster, CA 93535
From Business: * Family Owned/ Operated for Over 26 Years * Complete Repair Maintenance * Senior & Military Discounts * All Parts & Accessories are Honda Factory Parts we repair…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Get ready for a customer service experience that will change your outlook on vehicle maintenance and auto repair. Wayne, Dave, Tom, Chris and Ryan are exceptional, trustworthy, and honorable people!Excellent customer service has almost become a thing of the past. It always gives me a bit of hope when a business actually goes above and beyond the call of duty and provides excellent customer support. I can't begin to explain in words how impressed I am with the service I've always received from Wayne and Dave's Automotive. The folks that work there are not only the nicest guys around town, they know vehicles inside and out -- truly professional!Honestly, taking a vehicle in for repair is not exactly something the average driver looks forward to. That's mostly due to the "unknown" factor (e.g., How much is it going to cost? How long will it take?) and it can be quite stressful to say the least. Every business says that their customers are their #1 priority, but many stories show the opposite. However, the people at Wayne and Dave's are ready, willing, and able to go the extra mile for each and every one of their customers. As Benjamin Franklin would put it: "Well done is better than well said."I must say, that after the unbelievably positive experience I had by taking my truck to Wayne and Dave's, I actually look forward to my next visit! Thank you!
They have had my truck for 37 days and they still have not repaired it. They never call me with updates, if I leave a message, they will not return my calls. I seriously doubt they know what they are doing.
It was a bit of a long haul getting our transmission rebuilt, but Frank stayed with it until it was all great. Frank even gave us a new one year warrantee!! I am beyond pleased with the service and customer service provided here,Thanks Frank!!
These guys are AWESOME!! Women can feel confident to bring their vehicle here for repairs...(I was referred by an elderly woman who would only take her car here)...They are honest, friendly and won't rip you off!
Bad deal here. First transmission was faulty. The second I drove off the lot I noticed the problem. Didn't they test drive ? Over the phone Mark started with it probably needs adjustment. I only dealt with Jeff at time of rebuilt. Didn't deal with Mark until I showed up at shop and First met Mark who test drove without knowing it was there rebuild. Mark explained after test drive it was shot and needed a rebuild. I then pulled out receipt and presented to him. He seemed a bit surprised. I left vehicle there and picked up a week later. Still didn't seem right. It worked but just didn't feel correct. After 25k miles it started slipping and then burned out. I called and Mark basically blew me off as if it was my fault. Have since had it rebuilt elsewhere and I could tell right away it was done right. Hiro should have come to bat by backing there rebuild and researched my situation. I'm out $2000.00 with a worthless rebuild. Not satisfied....never recommend.
My daughter came here because her car RPM's were revving up but speed was going down. After and oil change because the change oil light was on, and they hooked the car up to diagnostic machine. Transmission code came up. They told her to call back in an hour. Their transmission guy Beyond should be in by then. She does and he is so the say come back in. Long story short he test drives it and says nothing is wrong with the car. That everything is fine. She drive back home less then 3miles away and almost didn't make it. We took the car to Vega's Auto off 10th and L. The car needs and new transmission. Kelly's Auto Repair has no business being in business....... My mom and sisters come here, at least they did. They probably won't oncre they found out about this.
Job well done and stiid by their work. They where well worth every dime spent and i will be a repeat customer if ever need transmission work done
Fast, excellent, inexpensive, courteous, open on Saturday. What else do I need to say. Needed my four break rotors turned on a Saturday. They were done in less than an hour. The guys there were genuine and really pleasant. Will definitely be going back
He is always honest, friendly, prompt and has good prices. He diagnosed the problem, explain his findings and then discuss your price. I recommend him to everyone.
GREAT WORK.LOVE MY BAG SET UP ON MY RAG TOP. HOPS ON AIR, BUT A PRIVATE PLACE.... THEY STRICTLY DO BUSINESS WITH CAR CLUBS AND FABRICATION COMPANYS AS A 3RD PARTY. NOT OPEN TO PUBLIC.....
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.